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Locked out of my account ? NO TECH SUPPORT


taccess

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I change my Account details email address etc @ https://www.cakewalk.com/My-Account/Login?ReturnUrl=%2fMy-Account and got the following message.

taccess is pending approval. Please check the email address ending in @gmail.com for instructions on how to proceed.

No verification email came from Bandlab/Cakewalk.

Clicked on support and read this :

If you did not receive the verification email or have deleted it, when you attempt to log in a new verification email will be sent. If you are not receiving a verification email, please double-check your junk or spam folders.

 

Have tried to log in many times and no new verification email has been sent.

Tried to contact a Human and got this :

Under Construction

We're sorry, this part of our website is currently undergoing maintenance. 

We apologize for the inconvenience. Please try back again later.

 

Any ideas on what i can do ????????????????????

 

Bandlab and bandlab assistant are still allowing old log in email and password.

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Thanks for that Mike i am back in my account. Thank you.

All my rapture serial numbers etc are there.

So if i want to change my password or any other email generated changes do i do it then email you guys at : support@cakewalk.com or support@bandlab.com.

or do i email you guys with the changes directly ?

 

 

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Email service from the legacy site is off. Attempts to change anything regarding your user account fails because the confirming email is not sent out. To change any information on your account contact support directly.

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  • 2 weeks later...

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