Mysterious shutdown

[Fred Kells]

 

Can someone help me solve this mystery?

Cakewalk suddenly closes (simply disappears) when I stop playback, move the Now Time marker to another position, and attempt to resume playback.

The problem only occurs under the following conditions:

-       In a midi track with the Aria Player plugin and –

-       with any string (bowed) or wind instrument patch and –

-       with any CC1 or CC7 data present

I have eliminated some possibilities:

-       It does not happen with plugins other than the Aria Player (e.g., the Cakewalk TTS-1 works fine)

-       It does not happen with other CC data or with any other non-note data (e.g., Pan, Expression, Key Aftertouch).

-       It does not happen with keyboard, guitar or percussion patches.

-       It does not happen with the identical setup but run in another DAW.

So the problem only occurs with the combination of Cakewalk+Aria Player+a string or wind instrument patch+CC1 or CC7 data.  Change any one of those four conditions and things work normally.

I’m using CW 2020.11/Build 099, 64bit, Windows 10 Pro.

Thanks, guys!

      Fred (from Brazil)

 

 

[scook]

The Windows Event viewer may offer some clues

[Fred Kells]

Thanks, scook. Yes, it does show an App Error - Access Violation. I've since tried all the usual fixes -- memory and registry checks, sfc and chkdsk. Also reinstalled the Aria stuff. I'm giving Support a try now and will report back if they can help.