Christopher Theodorou Posted November 23, 2020 Share Posted November 23, 2020 (edited) Running 09.2020 for now. Have a project with about 13 instances of Dimension Pro. Tried adding an instance of Chromaphone 3. Appears to add ok, but as soon as I go to play the project I get a crash. Dimension Pro 64 is showing as the source of the crash. You can see the crash occurring here as it occurred during a live stream: https://www.twitch.tv/videos/813105494 After that I tested something else. I opened an essentially blank test project with no instruments loaded and then added Chromaphone 3. The project played fine. I then closed the test project and went back into my main project and tried to play it, I got another crash even though Chromaphone had been loaded to a different project! I'm assuming there's some memory mishandling here, but I don't know if it's a Chromaphone or a Cakewalk issue. The fact that I experienced this issue with something occuring in one project affecting another led me to believe it was a Cakewalk issue. Cant add minidump for now as it exceeds the max attachment size but can provide if needed. Edited January 28, 2021 by Christopher Theodorou Link to comment Share on other sites More sharing options...
scook Posted November 23, 2020 Share Posted November 23, 2020 May help to know the DP programs involved. There are a few that are known to crash. Link to comment Share on other sites More sharing options...
Christopher Theodorou Posted November 23, 2020 Author Share Posted November 23, 2020 29 minutes ago, scook said: May help to know the DP programs involved. There are a few that are known to crash. Here's the list Link to comment Share on other sites More sharing options...
scook Posted November 23, 2020 Share Posted November 23, 2020 I don't see any problems in mod matrices for those programs. Used Rapture Pro to search for the names in the original DP program files. The devs will likely need to see the dump. Link to comment Share on other sites More sharing options...
Christopher Theodorou Posted November 23, 2020 Author Share Posted November 23, 2020 (edited) 20 hours ago, scook said: I don't see any problems in mod matrices for those programs. Used Rapture Pro to search for the names in the original DP program files. The devs will likely need to see the dump. Thanks for your help anyway. I've zipped the dump and attached. Edited November 24, 2020 by Christopher Theodorou Link to comment Share on other sites More sharing options...
Christopher Theodorou Posted November 23, 2020 Author Share Posted November 23, 2020 I've confirmed with my bandmate this is also occurring on a different project on a different machine with the same plugin and the same error on Dimensions Pro. So definitely not an isolated incident. Link to comment Share on other sites More sharing options...
Christopher Theodorou Posted November 24, 2020 Author Share Posted November 24, 2020 (edited) 16 hours ago, Christopher Theodorou said: I've confirmed with my bandmate this is also occurring on a different project on a different machine with the same plugin and the same error on Dimensions Pro. So definitely not an isolated incident. I've attached the minidump from the other machine and project. Would really love some help here. Edited November 24, 2020 by Christopher Theodorou Link to comment Share on other sites More sharing options...
scook Posted November 24, 2020 Share Posted November 24, 2020 Link to comment Share on other sites More sharing options...
Christopher Theodorou Posted November 24, 2020 Author Share Posted November 24, 2020 Submitted, thanks. Link to comment Share on other sites More sharing options...
Christopher Theodorou Posted January 28, 2021 Author Share Posted January 28, 2021 (edited) I submitted this ticket 2 months ago with no follow up, I also chased in December and got no response! I'm still in touch with Eric at AAS on this, and they'd like to get their hands on a copy of Dimension Pro. Please can I get some help, I'm losing hair over this issue. Edited January 28, 2021 by Christopher Theodorou Link to comment Share on other sites More sharing options...
Starship Krupa Posted January 28, 2021 Share Posted January 28, 2021 I think Eric's going to be hearing from me, too. As seen in another thread, even just Swatches eats more and more memory each time the loop goes around. Link to comment Share on other sites More sharing options...
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