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prochannel presets list or menu not opening when clicking preset icon


mark foster

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I have cakewalk by bandlab and Sonar professional installed on 2 computers.  On my mac with bootcamp windows 10, i5...  it works fine. I click  the preset icon on each prochannel and it opens the list of presets.

On my main Dell windows 10,  i5 , 16gb ram, nothing launches.  When I click icon nothing opens, not even getting options to load preset.  I followed a previous steps to complete a clean install of cakewalk, by deleting all registry entries of cakewalk and re-install,  still nothing opens.. I compare settings on both PC, same, exactly but my main Dell PC will not launch prochanel preset menu.

Help!   anybody!

 

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