Guillermo Diaz Posted September 10, 2020 Share Posted September 10, 2020 The program just freezes at the start point!!! What happened? The program never do this until this new update!!! Link to comment Share on other sites More sharing options...
Guillermo Diaz Posted September 10, 2020 Author Share Posted September 10, 2020 I had to rollback on the update, what is going on? Link to comment Share on other sites More sharing options...
Millzy Posted September 11, 2020 Share Posted September 11, 2020 Not sure, all good here after update. Did the rollback work? Link to comment Share on other sites More sharing options...
Jacques Boileau Posted September 11, 2020 Share Posted September 11, 2020 Works fine here too, well better than before with all the fixes! Are you installing in English or another language? It rarely, but sometimes makes a difference. Link to comment Share on other sites More sharing options...
JonD Posted September 11, 2020 Share Posted September 11, 2020 Since the problem is clearly not universal, it's hard to know what to troubleshoot. Maybe the download was corrupt? Did you reboot your system afterward? As long as you can rollback (in case something goes wrong), maybe try the update again? Link to comment Share on other sites More sharing options...
Jonathan Sasor Posted September 11, 2020 Share Posted September 11, 2020 @Guillermo Diaz Can you get us a dump file for when it's stuck on the splash page? You can find details on how to do that here: Link to comment Share on other sites More sharing options...
Guillermo Diaz Posted September 11, 2020 Author Share Posted September 11, 2020 13 hours ago, Millzy said: Not sure, all good here after update. Did the rollback work? yes, and with no issues Link to comment Share on other sites More sharing options...
Guillermo Diaz Posted September 11, 2020 Author Share Posted September 11, 2020 3 hours ago, JonD said: Since the problem is clearly not universal, it's hard to know what to troubleshoot. Maybe the download was corrupt? Did you reboot your system afterward? As long as you can rollback (in case something goes wrong), maybe try the update again? i dont know if the download was corrupt, i made the update twice, and i had the same result, lucky the rollback was good Link to comment Share on other sites More sharing options...
Guillermo Diaz Posted September 11, 2020 Author Share Posted September 11, 2020 5 hours ago, Jacques Boileau said: Works fine here too, well better than before with all the fixes! Are you installing in English or another language? It rarely, but sometimes makes a difference. Im install the update in spanish, maybe i try the english version Link to comment Share on other sites More sharing options...
Guillermo Diaz Posted September 11, 2020 Author Share Posted September 11, 2020 2 hours ago, Jonathan Sasor said: @Guillermo Diaz Can you get us a dump file for when it's stuck on the splash page? You can find details on how to do that here: ok in a coupleof hours i will do it, and please help, none of the anterior updates need to no nothing Link to comment Share on other sites More sharing options...
Guillermo Diaz Posted September 11, 2020 Author Share Posted September 11, 2020 Hi, after do the instalation again, like JonD suggest, finally works!!! Thanks and i apologize for wasting your time ?! Link to comment Share on other sites More sharing options...
Millzy Posted September 12, 2020 Share Posted September 12, 2020 Glad you got it working! Link to comment Share on other sites More sharing options...
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