Joakim Lundberg Posted August 16, 2020 Share Posted August 16, 2020 14 hours ago, Cat Schrodinger said: According to someone posting about this deal on reddit who contacted support, they were told that the system takes longer to process orders for first time buyers, and that a code will be sent within a couple of hours of the payment processing. After contacting support a second time they were told that there's a 1-2 business day manual processing time and that they don't work on weekends, after which it'll take up to 24 hrs for the code to be sent. I'm not ecactly sure of what to make of all that. But I think the basic gist is that it could be a few days yet before an outcome is known. Got it after about 36 hours or so, European buyer (initially blocked). Used PayPal and vpn. Link to comment Share on other sites More sharing options...
GroverKen Posted August 18, 2020 Share Posted August 18, 2020 72 hours and still showing as pending. Musician’s friend? Not so far! Link to comment Share on other sites More sharing options...
GroverKen Posted August 18, 2020 Share Posted August 18, 2020 And now they won't let me log into my account because it's a .uk email address. How on earth can I contact them now to get this sorted? Are they really friends with anyone? Link to comment Share on other sites More sharing options...
Brian Walton Posted August 18, 2020 Share Posted August 18, 2020 5 hours ago, GroverKen said: And now they won't let me log into my account because it's a .uk email address. How on earth can I contact them now to get this sorted? Are they really friends with anyone? I've had a couple really poor experiences with them (haven't used them in a number of years now). That being said, this was clearly an error. All other sites had promos for the same price on Essentials. Those that didn't get an order cancel are mearly lucky. 2 Link to comment Share on other sites More sharing options...
Brian Cadoret Posted August 18, 2020 Share Posted August 18, 2020 Odd that both Musiciansfriend and Guitarcenter put up the same price or are they the same company. Link to comment Share on other sites More sharing options...
mibby Posted August 18, 2020 Share Posted August 18, 2020 7 minutes ago, Brian Cadoret said: are they the same company. Yep. 2 Link to comment Share on other sites More sharing options...
Tezza Posted August 19, 2020 Share Posted August 19, 2020 9 hours ago, Brian Walton said: That being said, this was clearly an error. All other sites had promos for the same price on Essentials. Those that didn't get an order cancel are mearly lucky. That's also what I thought, Elements was advertised everywhere else on sale at $29.00, the full version was $99.00 on sale. Only at these 2 venues which are apparently the same company, was the full version advertised at $29.00. Link to comment Share on other sites More sharing options...
mibby Posted August 19, 2020 Share Posted August 19, 2020 (edited) Musician's Friend has done this before... I remembered the purchase from a little while ago, I didn't just make it up. https://www.latimes.com/archives/la-xpm-1999-may-14-fi-37049-story.html Edited August 19, 2020 by mibby Link to comment Share on other sites More sharing options...
GroverKen Posted August 19, 2020 Share Posted August 19, 2020 (edited) 4 days and still nothing - not even a “sorry this was an error”. Edited August 19, 2020 by GroverKen Link to comment Share on other sites More sharing options...
Doug Rintoul Posted August 19, 2020 Share Posted August 19, 2020 (edited) I ordered this Saturday and Just received my license today. I think they were overwhelmed by the number of people taking advantage of this, and are just getting through the backlog. I am a happy camper. Edited August 19, 2020 by Doug Rintoul 2 Link to comment Share on other sites More sharing options...
Cat Schrodinger Posted August 20, 2020 Share Posted August 20, 2020 (edited) ?Oh, the joy! Five and a quarter days after ordering and nothing to show for it so far besides the order confirmation email that was received shortly after ordering. Order status: still 'Processing'. Musician's Friend, I behold you as supreme Guru and thank you for giving me this opportunity to practice patience. ? *wanders off muttering indecipherables under breath* Edited August 20, 2020 by Cat Schrodinger 1 Link to comment Share on other sites More sharing options...
GroverKen Posted August 21, 2020 Share Posted August 21, 2020 6 days and counting. Still getting bombarded with emails from them encouraging me to buy more stuff. Really? Link to comment Share on other sites More sharing options...
GroverKen Posted August 22, 2020 Share Posted August 22, 2020 Well that’s a full week and nothing. Don’t think I’ll ever use them again no matter how good a deal it looks! Link to comment Share on other sites More sharing options...
Larry Shelby Posted August 22, 2020 Share Posted August 22, 2020 Price is now $99 - still a good deal, but not as good as $29 1 Link to comment Share on other sites More sharing options...
Grem Posted August 22, 2020 Share Posted August 22, 2020 3 minutes ago, cclarry said: Price is now $99 - still a good deal, but not as good as $29 Go ahead and rub it in some more!! : ) 1 Link to comment Share on other sites More sharing options...
Cat Schrodinger Posted August 23, 2020 Share Posted August 23, 2020 On 8/21/2020 at 3:44 PM, GroverKen said: 6 days and counting. Still getting bombarded with emails from them encouraging me to buy more stuff. Really? Same boat here. I had previously stated that all I'd received since ordering is an order confirmation email. But I have actually also been receiving the daily Stupid Email of the Day . . . I mean, um... Stupid Deal of the Day email. In fairness to Musician's friend they've probably just got a lot on their plate of late. But the daily deal email thing really is starting to rub me the wrong way. Ideally, a customer should be able to have a purchased software product registered, downloaded and installed within minutes or hours of ordering. Instead I'm just receiving unwanted regular-as-clockwork deal enticement spam and no word whatsoever about the order. Order status: still 'Processing', eight and a half days and counting. Link to comment Share on other sites More sharing options...
mibby Posted August 23, 2020 Share Posted August 23, 2020 6 hours ago, Cat Schrodinger said: In fairness to Musician's friend they've probably just got a lot on their plate of late. But the daily deal email thing really is starting to rub me the wrong way. They have done this before. I almost wonder if it is intentional at this point. ? Link to comment Share on other sites More sharing options...
Cat Schrodinger Posted August 24, 2020 Share Posted August 24, 2020 16 hours ago, mibby said: They have done this before. I almost wonder if it is intentional at this point. ? At this point, after nine and a half days of waiting for my order status to progress beyond 'Processing' while receiving no contact other than the regular daily deal emails, I'm inclined to just simply write this off as a loss and move on. If the order does happen to complete sometime then I'll count it as an unexpected bonus. 'Musician's Friend'? Ironic. Link to comment Share on other sites More sharing options...
mettelus Posted August 24, 2020 Share Posted August 24, 2020 4 hours ago, Cat Schrodinger said: 'Musician's Friend'? Ironic. Could take the Best Fiends twist on it... ”That's friend without the r." Just need a "musical imp" logo. 1 Link to comment Share on other sites More sharing options...
Grem Posted August 24, 2020 Share Posted August 24, 2020 10 hours ago, Cat Schrodinger said: after nine and a half days of waiting 10 hours ago, Cat Schrodinger said: If the order does happen to complete sometime then I'll count it as an unexpected bonus. Good plan. But do keep us posted. I am still waiting to see if you do get it!! : ) Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now