simon Posted July 21, 2020 Share Posted July 21, 2020 probably went to an old backup ? - I'll let somebody else try to log in before I do Link to comment Share on other sites More sharing options...
ensconced Posted July 21, 2020 Share Posted July 21, 2020 Still ye old JRR Shop is down for maintenance. Please contact us through Facebook for customer support or to place orders. for me Link to comment Share on other sites More sharing options...
Paul_in_wales Posted July 21, 2020 Share Posted July 21, 2020 (edited) 45 minutes ago, filo said: Can you successfully log in? yes, I'm logged in but my order history only goes to 2018 I imagine if you can't log in it's because your details aren't right for 2018. Edited July 21, 2020 by Paul_in_wales Link to comment Share on other sites More sharing options...
abacab Posted July 21, 2020 Share Posted July 21, 2020 They are online again, and I can login to my account. But something still isn't right. No Studio One 5 yet, just Studio One 4. Did they get hacked? Link to comment Share on other sites More sharing options...
filo Posted July 21, 2020 Share Posted July 21, 2020 1 hour ago, Paul_in_wales said: I imagine if you can't log in it's because your details aren't right for 2018. Your are right, that's the reason. Link to comment Share on other sites More sharing options...
ensconced Posted July 21, 2020 Share Posted July 21, 2020 I was lucky enough to get my Studio One 5 upgrade before they went down, just after Bapu. Link to comment Share on other sites More sharing options...
simon Posted July 21, 2020 Share Posted July 21, 2020 Just now, ensconced said: I was lucky enough to get my Studio One 5 upgrade before they went down, just after Bapu. that's probably what broke them 3 Link to comment Share on other sites More sharing options...
balinas Posted July 21, 2020 Share Posted July 21, 2020 I was logged in. Most recent order listed was from 2018, which is incomplete. When I clicked on ‘View all’ (orders that it), I got this: ’QLSTATE[42S02]: Base table or view not found: 1146 Table 'jrrshop_mage_LS.orders' doesn't exist,’ so They are back. Just not quite yet. Link to comment Share on other sites More sharing options...
ensconced Posted July 21, 2020 Share Posted July 21, 2020 (edited) Yeah it's a little behind the times, I wouldn't buy anything from there yet, selling upgrades for Melodyne 4 and not 5, OVERLOUD TH3 and not TH-U and on and on. JRR certainly hasn't resumed normal programing as yet. Quote Featured Specials Specials Friday, November 23, 2018 7:10:00 PM America/New_York Edited July 21, 2020 by ensconced Link to comment Share on other sites More sharing options...
antler Posted July 21, 2020 Share Posted July 21, 2020 2 hours ago, abacab said: They are online again, and I can login to my account. But something still isn't right. No Studio One 5 yet, just Studio One 4. Did they get hacked? More likely their database/s fell over for some reason. Hopefully they have recent backups and can restore from them. Link to comment Share on other sites More sharing options...
Piotr Posted July 21, 2020 Share Posted July 21, 2020 (edited) Yes, they have old data so far... I changed my email some months ago and couldn't access account by it. But my older one worked... Probably it is the best wait until they done as it is very likely presented deals are obsolete... Edited July 21, 2020 by Piotr Link to comment Share on other sites More sharing options...
Starise Posted July 21, 2020 Share Posted July 21, 2020 Might have been hacked. I hate to say it. I seen this somewhere else recently. In that case they had to update the server security. If you used the same passwords somewhere else might want to change them to be safe. 1 Link to comment Share on other sites More sharing options...
rasure Posted July 21, 2020 Share Posted July 21, 2020 1 hour ago, ensconced said: I was lucky enough to get my Studio One 5 upgrade before they went down, just after Bapu. Same here, worked out a lot cheaper. About £106. It`s the VAT that often bumps the price up. Love that site, hope its back up soon. Link to comment Share on other sites More sharing options...
chris.r Posted July 21, 2020 Share Posted July 21, 2020 6 hours ago, Paul_in_wales said: It's back up for me today That was pretty quick Larry, good job! ? But something's still not quite there, plz try harder, we need more discount! 1 Link to comment Share on other sites More sharing options...
PhonoBrainer Posted July 21, 2020 Share Posted July 21, 2020 That intro cat is prolly gonna need a lawyer ? Link to comment Share on other sites More sharing options...
TerraSin Posted July 21, 2020 Share Posted July 21, 2020 4 hours ago, Starise said: Might have been hacked. I hate to say it. I seen this somewhere else recently. In that case they had to update the server security. If you used the same passwords somewhere else might want to change them to be safe. He mentioned on KVR that was not the case. Link to comment Share on other sites More sharing options...
abacab Posted July 21, 2020 Share Posted July 21, 2020 1 hour ago, TerraSin said: He mentioned on KVR that was not the case. I wonder if he did regular server backups? Industry standard I would think... ? Link to comment Share on other sites More sharing options...
Promidi Posted July 22, 2020 Author Share Posted July 22, 2020 I would not order anything from them just yet until all of your recent orders show up on your account page. Nothing beyond 2018 shows up when I know they should be. A lot of the products appear to be old as well. Also, the "specials" are dated Friday, November 23, 2018 7:10:00 PM EST Even though there is browsable data on their website, I do not deem them recovered at this time. Link to comment Share on other sites More sharing options...
Zo Posted July 22, 2020 Share Posted July 22, 2020 Same here all my recent orders are gone and i had a lot !! Link to comment Share on other sites More sharing options...
Mark B Posted July 22, 2020 Share Posted July 22, 2020 Don't get why you'd leave the website still open on old data could you not have a landing page just saying having problems back soon or turn it off completely Wish them luck.though bought from them a few times and always been smooth transaction 2 Link to comment Share on other sites More sharing options...
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