Multi Channel Interface: cakewalk hears 2 of 4 channels

[Morrison]

I have a Rubix 44 with 1L, 2R, 3L, and 4R inputs. Running Windows 10. Updated everything. 

 

Connected with USB and running latest firmware (for USB 2.0)

Sampling matches in software and device setup at 44100

Audio crystal clear for inputs 1/2 but 3/4 are silent. 

Only cakewalk doesn't hear channels 3/4, as my windows voice recorder app picks up all four channels; that said the interface is working perfectly fine. Problem lies within the cakewalk software. . . help. 

 

[scook]

The interface has an ASIO driver https://www.roland.com/us/products/rubix44/downloads/

It should be installed and the ASIO driver mode should be used in CbB

the video is from https://www.roland.com/us/rtv/quick_start/rubix_series_quick_start/trJ6cPmOlqw/

[Promidi]

What driver mode are you using in Cakewalk?

[Morrison]

MME

[Morrison]

Thanks for that.

For some reason I had it in my head ASIO was for MAC and didn't try that. . .

Problem solved. . .

Cheers