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A clean install should work. Note: the clean install instructions remove CbB and all older Cakewalk products from the registry.

If the clean install does not work or you need a more surgical process that removes CbB only contact support@cakewalk.com

From the image above it appears that the scanner is being run from the plug-in manager. The scanner should be run from preferences although I doubt it will make a difference in this case. The ability to run the scanner from the plug-in manager is a legacy feature intended to be used with pre-X series SONAR and older Cakewalk DAWs that lack the preference screen.

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