Max Arwood Posted May 5, 2020 Share Posted May 5, 2020 Last time I posted it was iLok that might have caused this so it was updated. Still having these lockups. 05042020_212103.7z Link to comment Share on other sites More sharing options...
DeeringAmps Posted May 5, 2020 Share Posted May 5, 2020 Is the USB port shutting down? Go into Control Panel and check that. Tom Link to comment Share on other sites More sharing options...
Gswitz Posted May 5, 2020 Share Posted May 5, 2020 Take a look in the system event logs and application event logs. Windows button+x Comp management Event viewer Takes a second to load events Link to comment Share on other sites More sharing options...
Max Arwood Posted May 6, 2020 Author Share Posted May 6, 2020 Tom - I think I have everything all set to stay screen drives etc. right clicked all under Device manager USB Controllers and set to not save power. Screen saves and all that stuff off. Gswitz - I loaded the Event viewer, but I don't know what I am looking at LOL! Thanks, Max Arwood 1 Link to comment Share on other sites More sharing options...
Gswitz Posted May 6, 2020 Share Posted May 6, 2020 After a lockup go browse the events near the time of the lock up. You don't have to know what you are looking for. Filter for errors or warnings and see what you find. It might give a lead on the issue. Link to comment Share on other sites More sharing options...
Max Arwood Posted May 6, 2020 Author Share Posted May 6, 2020 Ok next time I will go straight to the events to see what is there. Thanks! Link to comment Share on other sites More sharing options...
Max Arwood Posted May 8, 2020 Author Share Posted May 8, 2020 (edited) 4 Event manager red error flags on this lockup - 1st error message - Faulting application name: Cakewalk.exe, version: 26.4.0.179, time stamp: 0x5ea33fe4 Faulting module name: ntdll.dll, version: 10.0.18362.778, time stamp: 0x0c1bb301 Exception code: 0xc0000374 Fault offset: 0x00000000000f9229 Faulting process id: 0x63a0 Faulting application start time: 0x01d624152570760d Faulting application path: C:\Program Files\Cakewalk\Cakewalk Core\Cakewalk.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: b70ea269-09dd-43e3-b737-ef84cd738704 Faulting package full name: Faulting package-relative application ID: 2nd error message - svchost (18776,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log. 3rd - The required buffer size is greater than the buffer size passed to the Collect function of the "C:\Windows\System32\perfts.dll" Extensible Counter DLL for the "LSM" service. The given buffer size was 13496 and the required size was 28440 4th - The program Cakewalk.exe version 26.4.0.179 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. Process ID: 1d00 Start Time: 01d62354e1c15b52 Termination Time: 959 Application Path: C:\Program Files\Cakewalk\Cakewalk Core\Cakewalk.exe Report Id: a0743125-13bd-4336-9d23-fc2efb78ef9c Faulting package full name: Faulting package-relative application ID: Hang type: Unknown It also said to look at security warnings - they are here - Faulting Application Path: C:\Program Files\Cakewalk\Cakewalk Core\Cakewalk.exe Problem signature Problem Event Name: APPCRASH Application Name: Cakewalk.exe Application Version: 26.4.0.179 Application Timestamp: 5ea33fe4 Fault Module Name: StackHash_3b1c Fault Module Version: 10.0.18362.778 Fault Module Timestamp: 0c1bb301 Exception Code: c0000374 Exception Offset: PCH_0F_FROM_ntdll+0x000000000009CBC4 OS Version: 10.0.18363.2.0.0.256.48 Locale ID: 1033 Additional Information 1: 3b1c Additional Information 2: 3b1c79d4d25dbfb3b6de719d4084daee Additional Information 3: 1530 Additional Information 4: 15300e36712beaf7fc808c027502cefa Extra information about the problem Bucket ID: e9249de576abdf07dd59fbfe144a4fff (2114998568707837951) Thanks for any help, Max Arwood Edited May 8, 2020 by Max Arwood edit wording Link to comment Share on other sites More sharing options...
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