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Ozone 9 & Nectar 3 Issues


Big Alkie

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Both actually. When I try to click on master assistant it takes 5-10 seconds after I click it to work. And when I try to EQ things the waves doesnt move to the current sound I'm tryin to EQ. It's very slow. And it was working flawlessly when it 1st came out.

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Are you running Windows 10?   If you don't control the O.S. updates, Win 10 is notorious for causing problems - which is why it's best to disable the auto-update and only do so when you know it's safe OR have the ability to roll back to a previous system-state in case things go south. If you determine that the last OS update likely caused this problem, there are ways to roll back:

https://www.howtogeek.com/235474/how-to-roll-back-builds-and-uninstall-updates-on-windows-10/ 

Have you consulted with or reported the issue to Izotope?  If they have a user forum, that would be a better place to report your problem (since you are experiencing it with two different DAWS)

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Yep I'm running windows 10 with all the latest updates. I emailed someone from izotope but they gave me troubleshooting steps that didnt do too much of nothing. When I told them ozone 8 works fine but ozone 9 was acting up they stop responding.

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I noticed when I first purchased Ozone 9 that it took considerably longer to load than all other plugins . . . but once loaded it works just fine.

So, now you're saying they are very slow when trying to use them . . . I haven't had that problem, just the load times are much longer.

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On 8/14/2020 at 12:56 AM, noynekker said:

I haven't had that problem, just the load times are much longer.

Ditto... I also got the Tonal Balance Bundle, everything but O9, the O9 individual module VSTs and Tonal Balance load quickly, but these slow pokes take 15-20 seconds, once loaded no problem, and the standalone starts up fine...

@noynekker Out of curiosity  what machine do you have I'm wondering if it's an OEM issue as this slow load time also occurs in another DAW not just CbB & Splat for me. If it's a registry issue iZotope support hasn't helped, and all my other iZotope plugins load just fine!

Edited by Tez
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one note - the Ozone 9 and related newer version of Nectar, RX7 - they are very very sensitive to your screen resolution settings and therefore the related patch levels for the graphics and screen resolution. i spent part of a month troubleshooting this: it would randomly work at the proper UI refresh rate (e.g. not take 5 seconds to load a menu!!!) when i set the UI to 1920x1280 or 1440x900, and then it would stop on the next reboot. eventually i noticed my intel drivers were about 3 years old, so i updated them and now it's stable at all resolutions. Ozone 7, Nectar 2, Trash 2, etc all worked fine so it was a very annoying problem to identify.

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