abacab Posted March 13, 2020 Share Posted March 13, 2020 (edited) First you will need to run the IK Authorization Manager and put any new serial numbers in there to unlock the products. Then SampleTank 4 allows multiple paths to content. I use two separate folder paths, one for my SampleTank 3 related content (ST3, Miroslav 2, Syntronik), and a second for any ST4 content. Put both paths in the SampleTank Sound Content in ST4 Settings. and click Rescan All. Then you should see everything available and unlocked. I will add that the ST3 related products can be used directly in ST4 without importing them. Just by adding the content path will do it, as the ST3 sample player engine is included within ST4. Edited March 13, 2020 by abacab Link to comment Share on other sites More sharing options...
Peter - IK Multimedia Posted March 13, 2020 Share Posted March 13, 2020 It shouldn't be a hassle, sorry to those who are having issues. For getting the popup, it should work by going directly to the IK User Area via the site menu or clicking http://www.ikmultimedia.com/userarea The installation for those without any SampleTank 4 products should be as explained in the Installation & Authorization Manual. If you've followed the steps of the installation of the software/plugin and the sound installer (1 file for sound install in this case of CS) and you see the sounds locked or otherwise can't access them, our support team can take a look. These are some really great sounds, don't let the (lack of) price tag fool you So very much worth it, We've heard some great feedback on the CS sounds that are free and these new libraries are really nice too. I do have to spend some more time in the Synthwave lib though as I dig it but haven't dug deep as I'd like yet. For existing ST4 users, I installed the CS set into an existing ST4 MAX installation with a custom set of paths and the sounds were available under the main SampleTank 4 MAX category (we didn't want to add yet another tile to the left pane or it could get crazy down the left pane). You can find the list of new sounds for reference at the bottom of this page: https://www.ikmultimedia.com/products/st4cs/index.php?p=versions 1 Link to comment Share on other sites More sharing options...
Vernon Barnes Posted March 13, 2020 Share Posted March 13, 2020 Certainly something glitchy going on with the authorization of the sound content. The ST4 serials do not work and there are no other serials in my account. I created a help ticket. I thought it was to good to be true when all my ST3 content and the earlier ST2 and Mirioslave stuff I had imported into ST 3 was added without any drama. Link to comment Share on other sites More sharing options...
Peter - IK Multimedia Posted March 13, 2020 Share Posted March 13, 2020 (edited) http://www.ikmultimedia.com/userarea 10 minutes ago, Vernon Barnes said: Certainly something glitchy going on with the authorization of the sound content. The ST4 serials do not work and there are no other serials in my account. I created a help ticket. I thought it was to good to be true when all my ST3 content and the earlier ST2 and Mirioslave stuff I had imported into ST 3 was added without any drama. I'm sure IK Support can assist you with this in your ticket as it worked flawlessly for me on a non-IK machine (I'm remote anyway) into an existing MAX install with custom file locations and tons of imports. If you are not seeing a SampleTank 4 CS serial in your account, please follow the steps above to see the popup in your IK User Area - you should see it when visiting http://www.ikmultimedia.com/userarea Edit - though you shouldn't need to enter the ST4 CS serial at all if you already have a paid ST4 version. Edited March 13, 2020 by Peter - IK Multimedia Link to comment Share on other sites More sharing options...
Vernon Barnes Posted March 13, 2020 Share Posted March 13, 2020 9 minutes ago, Peter - IK Multimedia said: http://www.ikmultimedia.com/userarea I'm sure IK Support can assist you with this in your ticket as it worked flawlessly for me on a non-IK machine (I'm remote anyway) into an existing MAX install with custom file locations and tons of imports. If you are not seeing a SampleTank 4 CS serial in your account, please follow the steps above to see the popup in your IK User Area - you should see it when visiting http://www.ikmultimedia.com/userarea Edit - though you shouldn't need to enter the ST4 CS serial at all if you already have a paid ST4 version. Thanks Peter, I dont have ST4, only ST4 CS, my post was unclear. Anyway I will wait and see what support says. Link to comment Share on other sites More sharing options...
Feral State Sound Posted March 13, 2020 Share Posted March 13, 2020 29 minutes ago, Peter - IK Multimedia said: It shouldn't be a hassle, sorry to those who are having issues. For getting the popup, it should work by going directly to the IK User Area via the site menu or clicking http://www.ikmultimedia.com/userarea The installation for those without any SampleTank 4 products should be as explained in the Installation & Authorization Manual. If you've followed the steps of the installation of the software/plugin and the sound installer (1 file for sound install in this case of CS) and you see the sounds locked or otherwise can't access them, our support team can take a look. These are some really great sounds, don't let the (lack of) price tag fool you So very much worth it, We've heard some great feedback on the CS sounds that are free and these new libraries are really nice too. I do have to spend some more time in the Synthwave lib though as I dig it but haven't dug deep as I'd like yet. For existing ST4 users, I installed the CS set into an existing ST4 MAX installation with a custom set of paths and the sounds were available under the main SampleTank 4 MAX category (we didn't want to add yet another tile to the left pane or it could get crazy down the left pane). You can find the list of new sounds for reference at the bottom of this page: https://www.ikmultimedia.com/products/st4cs/index.php?p=versions I am trying to authorize the product but I can't use the sounds. Thank you 1 Link to comment Share on other sites More sharing options...
abacab Posted March 13, 2020 Share Posted March 13, 2020 2 minutes ago, Feral State Sound said: I am trying to authorize the product but I can't use the sounds. Thank you Launch the authorization manager (separate app) and enter your serial #. 1 Link to comment Share on other sites More sharing options...
Larry Shelby Posted March 13, 2020 Author Share Posted March 13, 2020 3 minutes ago, Feral State Sound said: I am trying to authorize the product but I can't use the sounds. Thank you I had the same problem and had to do a rescan of everything for it to work... 1 Link to comment Share on other sites More sharing options...
JoeGBradford Posted March 13, 2020 Share Posted March 13, 2020 (edited) I'm beginning to think it's not worth it but will persevere - Vernon please let me know how you get on with support! Edited March 13, 2020 by JoeGBradford 1 Link to comment Share on other sites More sharing options...
Feral State Sound Posted March 13, 2020 Share Posted March 13, 2020 (edited) 13 minutes ago, abacab said: Launch the authorization manager (separate app) and enter your serial #. It is supposed to be authorized... I entered the same serial 10 times ? Edit: @cclarryDo you mean re-scanning the sounds within the app? That didn't work for me. Edited March 13, 2020 by Feral State Sound Link to comment Share on other sites More sharing options...
JoeGBradford Posted March 13, 2020 Share Posted March 13, 2020 Now to cap it all I tried deleting the track then reinserting ST4 CS and doing a rescan - after a couple of instruments CbB crashed ? 1 Link to comment Share on other sites More sharing options...
Feral State Sound Posted March 13, 2020 Share Posted March 13, 2020 Still not working.... Link to comment Share on other sites More sharing options...
Larry Shelby Posted March 13, 2020 Author Share Posted March 13, 2020 EDIT: I'm getting a "sounds not found error" now...this is ridiculous! 1 Link to comment Share on other sites More sharing options...
Peter - IK Multimedia Posted March 13, 2020 Share Posted March 13, 2020 These CS sounds installed flawlessly here on a non-IK machine with custom external (and multiple) sound library locations set. Sounds loaded with no errors, too, wasn't just an install. Sorry to hear some are having trouble, I'm sure the team can help you in those cases. Link to comment Share on other sites More sharing options...
JoeGBradford Posted March 13, 2020 Share Posted March 13, 2020 I've opened a new project - I think I've found my Miroslav etc sounds as it's scanning them - not expecting the ST4 CS sounds to work though....... Link to comment Share on other sites More sharing options...
Feral State Sound Posted March 13, 2020 Share Posted March 13, 2020 2 minutes ago, cclarry said: EDIT: I'm getting a "sounds not found error" now...this is ridiculous! I am going with this https://www.tx16wx.com/ ??? 2 Link to comment Share on other sites More sharing options...
Peter - IK Multimedia Posted March 13, 2020 Share Posted March 13, 2020 Also my install is on Windows 10, which I believe many here are running as well, so if you're on a similar setup (even with custom external and multiple library locations as well) I'm sure you'll be able to get up and running like I and many others are. It can be frustrating if something isn't working for you, I know, but I have no doubt the team will get you going. Link to comment Share on other sites More sharing options...
JoeGBradford Posted March 13, 2020 Share Posted March 13, 2020 Yep found all my imported sounds etc but the ST4 CS sounds have gone again! Not that I could play them anyway! 1 Link to comment Share on other sites More sharing options...
Larry Shelby Posted March 13, 2020 Author Share Posted March 13, 2020 This definitely has issues Pete... 2 Link to comment Share on other sites More sharing options...
Peter - IK Multimedia Posted March 13, 2020 Share Posted March 13, 2020 Also, if anybody has the issue with the sounds that don't unlock, I'm told if you re-run the Authorization Manager with your CS serial again now it should resolve that for you now. Link to comment Share on other sites More sharing options...
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