simon Posted January 31, 2020 Share Posted January 31, 2020 16 minutes ago, Mesh said: On a separate note, I've been getting Kontakt Player6 crashes when loading snapshots/presets. Usually, the first few will work and then Kontakt locks up (not responding). I did a batch resave just to make sure, but that didn't help. I see the 'purge' thing flashing red at times and not sure exactly what it means. Never had this issue with K5 (full version). Any suggestions on how to fix this? I've been using Kontakt 6 (full) since it came out - not had problem here with snapshots. Is this just with the heavyocity stuff ? Link to comment Share on other sites More sharing options...
ZincT Posted January 31, 2020 Share Posted January 31, 2020 (edited) 46 minutes ago, Mesh said: Bach B4 U Know it Good stuff mate! On a separate note, I've been getting Kontakt Player6 crashes when loading snapshots/presets. Usually, the first few will work and then Kontakt locks up (not responding). I did a batch resave just to make sure, but that didn't help. I see the 'purge' thing flashing red at times and not sure exactly what it means. Never had this issue with K5 (full version). Any suggestions on how to fix this? Cheers Mesh! Is this on Mosaic Voices and does this happen in K6 Player Standalone or in a DAW or both? The red flashing purge icon I think shows that there are missing samples. I could post a list of the samples folder on my system to compare with yours? Alternatively you could also wait for Mat Sorrels to reply as he seems to know a lot about all things NI (and most other stuff for that matter and has been very helpful in solving my NI issues before Edited January 31, 2020 by ZincT Link to comment Share on other sites More sharing options...
ZincT Posted January 31, 2020 Share Posted January 31, 2020 4 minutes ago, simon said: (hope you didn't feel insulted ?️ - it's just that always springs to mind when somebody says Bach in a rock context) patron saint of quality footwear Not at all, it's Bach who should feel insulted I just directed some of his chords through ReMIDI and dropped a drum loop onto another track (with some suitable mangling courtesy of Tantra) and Bob's yer uncle! You do need to play it back on "11" though to get the real meaning of the song. 1 Link to comment Share on other sites More sharing options...
Mesh Posted January 31, 2020 Share Posted January 31, 2020 I've only tried it with the Heavyocity Mosain Voices library in standalone mode. Will test it on the other libraries tonight as well as the DAW. Of note (regarding the missing samples/red flashing purge etc..), when this was installing (about 3/4 of the way), my virus scanner stopped it saying it was a 'threat' and I had bypass that to allow NI to install again. Before it continued, it did hold up a few minutes before resuming. ZT, I'll try to reinstall the library first and see if that resolves it....hold off on posting the list (thanks mate!) Link to comment Share on other sites More sharing options...
ZincT Posted January 31, 2020 Share Posted January 31, 2020 (edited) 4 minutes ago, Mesh said: I've only tried it with the Heavyocity Mosain Voices library in standalone mode. Will test it on the other libraries tonight as well as the DAW. Of note (regarding the missing samples/red flashing purge etc..), when this was installing (about 3/4 of the way), my virus scanner stopped it saying it was a 'threat' and I had bypass that to allow NI to install again. Before it continued, it did hold up a few minutes before resuming. ZT, I'll try to reinstall the library first and see if that resolves it....hold off on posting the list (thanks mate!) It does sound like your AV messed with your installation Mesh, so definitely worth trying a re-install. Edited January 31, 2020 by ZincT 1 Link to comment Share on other sites More sharing options...
ZincT Posted January 31, 2020 Share Posted January 31, 2020 (edited) @Mesh just a quick check (right click/properties on the Mosaic Voices folder) shows : So if the size or number of files/folder is different then that does point to an installation problem. Edited January 31, 2020 by ZincT 1 Link to comment Share on other sites More sharing options...
Mesh Posted January 31, 2020 Share Posted January 31, 2020 Thanks ZT, that'll give me a good idea on what to look for. 1 Link to comment Share on other sites More sharing options...
Mesh Posted February 1, 2020 Share Posted February 1, 2020 (edited) I tried to reinstall via Native Access and got this error. Is the download link file corrupted or is this something on my end? (BTW just before reinstalling, I check the Mosaic's folder and 1 file was missing thus the 4.8GB size ) Edited February 1, 2020 by Mesh Link to comment Share on other sites More sharing options...
Zo Posted February 1, 2020 Share Posted February 1, 2020 Native accesss has replaced my Waves central in the hall of fame of "nightmare app" 1 1 Link to comment Share on other sites More sharing options...
Zo Posted February 1, 2020 Share Posted February 1, 2020 (edited) Guyz by the way , i noticed something no so coool . Last sale i bougth Straylight and Modular icons and even komplete 12 ultimate and i see them AS NON TRANSFERABLE I talked to a sales rep before purchase asking him i remeber when K13U will likely to be droped and if those would be in , answers was i can't say but you will be able to resell those extra and upgrade ... So i don't know what's going on in NI but Sales stuff seems to become NFR's !! Edited February 1, 2020 by Zo Link to comment Share on other sites More sharing options...
Matthew Sorrels Posted February 1, 2020 Share Posted February 1, 2020 1 hour ago, Mesh said: I tried to reinstall via Native Access and got this error. Is the download link file corrupted or is this something on my end? (BTW just before reinstalling, I check the Mosaic's folder and 1 file was missing thus the 4.8GB size ) Usually this is because the file path is too long. It looks like you are installing it into D:\Synth Samples\Komplete 9\Session Horns\ Which seems like a really bad directory to install the Mosaic Voices library (inside another library). Native Access also does this crazy thing where it downloads an ISO file and then mounts it as a drive and runs the installer from there. That causes all sorts of crazy things to happen since Windows "loves" to autoplay CD/DVD drives which is what this looks like. I had to turn off some options in some ISO mounting and backup software I run so that it wouldn't try and fight with Native Access when it did the drive mount. I can't remember all the hoops I ended up going through to sort that out. One thing that you might also have to deal with is Kontakt 6.2.1 has some problem with doing a batch resave. Can crash and/or corrupt a library. They claim they are fixing it in a 6.2.2 release that hasn't happened yet. It's messed up at least one or two libraries on me now. As a result I only batch resave things I have the zip/install files for (or I make a backup) just in case the batch resave goes bad. Though in this case I think you just need to configure the install directory for Mosaic Voices to be a much, much shorter path. Once it's downloaded you can move it then use Native Access to point to the new location. I think it's just the install/download part that cares about the path length. Link to comment Share on other sites More sharing options...
Matthew Sorrels Posted February 1, 2020 Share Posted February 1, 2020 1 hour ago, Zo said: Guyz by the way , i noticed something no so coool . Last sale i bougth Straylight and Modular icons and even komplete 12 ultimate and i see them AS NON TRANSFERABLE I talked to a sales rep before purchase asking him i remeber when K13U will likely to be droped and if those would be in , answers was i can't say but you will be able to resell those extra and upgrade ... So i don't know what's going on in NI but Sales stuff seems to become NFR's !! https://support.native-instruments.com/hc/en-us/articles/360001024029-License-Transfer-Why-Is-My-Product-Not-Transferable- Your product has been registered during the last 60 days For technical reasons, serial numbers are automatically excluded from license transfer for 60 days after registration. In case you wish to resell the product before the 60 days transfer block, please contact our support team. If you wish to do so, you can include the NI username and email address of the new owner, so that we can transfer the serial numbers directly to the new account. 1 Link to comment Share on other sites More sharing options...
Mesh Posted February 1, 2020 Share Posted February 1, 2020 8 minutes ago, Matthew Sorrels said: Usually this is because the file path is too long. It looks like you are installing it into D:\Synth Samples\Komplete 9\Session Horns\ Which seems like a really bad directory to install the Mosaic Voices library (inside another library). Native Access also does this crazy thing where it downloads an ISO file and then mounts it as a drive and runs the installer from there. That causes all sorts of crazy things to happen since Windows "loves" to autoplay CD/DVD drives which is what this looks like. I had to turn off some options in some ISO mounting and backup software I run so that it wouldn't try and fight with Native Access when it did the drive mount. I can't remember all the hoops I ended up going through to sort that out. One thing that you might also have to deal with is Kontakt 6.2.1 has some problem with doing a batch resave. Can crash and/or corrupt a library. They claim they are fixing it in a 6.2.2 release that hasn't happened yet. It's messed up at least one or two libraries on me now. As a result I only batch resave things I have the zip/install files for (or I make a backup) just in case the batch resave goes bad. Though in this case I think you just need to configure the install directory for Mosaic Voices to be a much, much shorter path. Once it's downloaded you can move it then use Native Access to point to the new location. I think it's just the install/download part that cares about the path length. Thanks so much Matthew, will do that tonight. BTW, I didn't pick the path to where it's currently installed, Native Access did that on it's own and I figured I can move it later. I appreciate all your help...thanks!! Link to comment Share on other sites More sharing options...
Mesh Posted February 1, 2020 Share Posted February 1, 2020 I finally got it installed, but what a PIA . Just can't believe that Native Access doesn't have an 'uninstall' feature built in. Thanks to my good buddy Zargg who sent me a link for the NI Uninstall Reg Tool, I was able to delete and re-install (couldn't do it via Windows App Uninstall). This tool removed it from the registry and only then did it install properly. I also set a new (shorter) file path for NI Content . Thanks Matt and ZT for all the tips!! Back to making music!! ? 3 Link to comment Share on other sites More sharing options...
ZincT Posted February 1, 2020 Share Posted February 1, 2020 11 minutes ago, Mesh said: I finally got it installed, but what a PIA . Just can't believe that Native Access doesn't have an 'uninstall' feature built in. Thanks to my good buddy Zargg who sent me a link for the NI Uninstall Reg Tool, I was able to delete and re-install (couldn't do it via Windows App Uninstall). This tool removed it from the registry and only then did it install properly. I also set a new (shorter) file path for NI Content . Thanks Matt and ZT for all the tips!! Back to making music!! ? Glad you got it sorted Mesh! I have been busy for most of today so have only just checked in. That Uninstall tool was what solved a problem I had a couple of years back and I was at the point of giving up when Matt stepped in with a link to it. Rock on! ? 1 Link to comment Share on other sites More sharing options...
Fleer Posted February 2, 2020 Share Posted February 2, 2020 (edited) Hi guys, where can I find this NI Uninstall Reg Tool? Edith: I mean for Mac. And it doesn’t seem to exist. Bollocks. Edited February 2, 2020 by Fleer Link to comment Share on other sites More sharing options...
ZincT Posted February 2, 2020 Share Posted February 2, 2020 (edited) 3 minutes ago, Fleer said: Hi guys, where can I find this NI Uninstall Reg Tool? Hey Fleer, It's at the bottom of this page.... https://support.native-instruments.com/hc/en-us/articles/115003509269-Fixing-Software-Update-Installation-Issues-Windows- or the direct link ... https://support.native-instruments.com/hc/en-us/article_attachments/115005228309/NI_Uninstall_RegTool_64bit.zip Edited February 2, 2020 by ZincT 1 Link to comment Share on other sites More sharing options...
Matthew Sorrels Posted February 2, 2020 Share Posted February 2, 2020 19 minutes ago, Fleer said: Edith: I mean for Mac. And it doesn’t seem to exist. Bollocks. You have chosen. Poorly. 1 Link to comment Share on other sites More sharing options...
Fleer Posted February 2, 2020 Share Posted February 2, 2020 Thanks, ZT, I guess Mac users are outta luck. 1 Link to comment Share on other sites More sharing options...
Fleer Posted February 2, 2020 Share Posted February 2, 2020 Just now, Matthew Sorrels said: You have chosen. Poorly. It wasn’t a choice. Really. Link to comment Share on other sites More sharing options...
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