Uninstall - Reinstall of Sonar Platinum

[George Cowan]

Hi 

I need some guidance on Uninstall /Re install Sonar Platinum on my new PC 

I’ve installed Sonar Platinum a few months ago on my new PC  with great help from the support team.

I have not installed Bandlab yet ....

Why - I continue to get intermittent issues with BReverb  and possibly some other old plugins on Cakewalk projects ( they run ok on my old computer).

I have had this message on a BReverb fault intermittently...

———————      ————————-

BREVERRB 2 Cakewalk error

Installation corrupted The database of factory presets is missing .

Run the installer again to fix the problem “

———————-  ———————————————-     

Note  - Numerous CW plus 3rd party products are working fine so far

So my questions ....

I think I need to Unistall / Reinstall Sonar Platinum from my Cakewalk  Control Centre. account - is that what you would recommend?

if so can you send me a link to the recommended process.

I noticed from some threads there are potential registry clean ups I might have to carry out to ensure a clean re install is that correct?

If so , I’s there documentation of the uninstall / reinstall that you can recommend?

Note :I’m still using my old pc for outstanding projects  so it’s not stopping me working But I need to move   on .

Thanks again

regards George

Please note I initially posted this on my previous thread in September.

Apologies ...please ignore the identical request .

[scook]

Here are the clean install instructions for SONAR Platinum

https://www.cakewalk.com/Support/Knowledge-Base/2007013392/SONAR-2015-Clean-Install-Instructions

However, if BREVERB 2 Cakewalk works some of the time and fails with

16 hours ago, George Cowan said:

BREVERRB 2 Cakewalk error

Installation corrupted The database of factory presets is missing .

Run the installer again to fix the problem “

 

some of the time suggests the problem may not be the installation but an intermittent hardware failure. There may be some clues in the Windows Event Logs.

[George Cowan]

Thanks ....

I'll follow the process you indicated and revert if there's any issues.

George