Jeremy Oakes

Make sure you do NOT install the nVidia audio driver when installing the nVidia video drivers. When using the nVidia installer use the advanced options and do a complete un-install/re-install. You can then choose which options to install. Do NOT choose the HDMI audio driver. if said driver shows up in Sonar/CbB go into device manager and disable it. Re-boot. J

You have to either use the app to login, or off line use Cakewalk Product Centre. So, close all browsers, then fire up CbB or Sonar, which ever, and once open go to the Help menu. If it says you’re not logged in, then do so from the Help menu option. if it says you have the option to log out, do so. Close the app, then re-open it and use Help/Login etc. It should work. If not, then its an e-mail to support. J

Download and install the latest version, not last years’ model. Then you will be able to authorise. J

If you’re doing that on the legacy Cakewalk site because you want to activate Splat, 8.5 or a previous version, then you won’t. Only Support can do that with the necessary proof. Have you tried reaching out to them here ? As you’re posting here in the Sonar part of this new site I’m assuming you’re mixing Sonars up. The new Cakewalk Sonar has, apart from some legacy code, nothing to do with the previous versions, is sub based and needs you to be part of Bandlab. If you were referring to Cakewalk by Bandlab or Cakewalk Sonar, simply login to the Bandlab website, go to your account and change your password there or apply for a password reset from them. Then you’ll get a mail ! And can use the new creds to login to the two apps cited. Suggestion : If you don’t have a Bandlab account then create one so you can download and install the most recent version of CbB (which is free and much much better than the legacy versions mentioned above). However you will not have any legacy vst’s that came with those versions you may want to get back. J

..... In your Opinion ! J

I believe this is the version (audio only) from an 1985 US TV broadcast. I have to say it I find Justin Hayward's version too "spoken" and not sung enough. But what a great song. J

An alternative route to take : https://arstechnica.com/gadgets/2024/10/how-to-upgrade-to-windows-11-whether-your-pc-is-supported-or-not/ I found the rufus way long winded and confusing, but that's just me ! J

Even in safe mode ?

I always found (and still do) Mix Control unintuitive and not easy to set up. It used to, and still does, take some time to set up correctly, when not using a video. This is why i now prefer (and only for ease of use) the 18i20 and its Focusrite Control over the LS56. However the latter has really great preamps……. But you can’t win them all 👍 J

There maybe some confusion here. MixControl is generally speaking used for both Focusrite legacy products and those using FireWire. Focusrite Control is for USB/Thunderbolt products, such as the 18i20 3rd Gen (i have the 2nd gen). I also have a Saffire LS56, which is f/w and have to use Mix Control with it. Focusrite stopped updating the Saffire Mix Control after W8 i believe. It will not work on W10 unless you install the Legacy f/w driver downloadable from MS. But, luckily for me, it does work without the said MS Legacy driver in W11 !!! There are instructional websites out there for installation of the MS diver. But its a lottery and not without glitches from time to time. I also have an 18i20 for which i have to use Focusrite Control and its driver (for W10 and W11). The Focusrite mixer is easy to use and rock solid (on my system). When i feel the yrge to use the LS56, i uninstall the 18i20 drivers and re-install the LS56 Mix Control. Its a pain and i don’t do it very often. I’ve never tried to use Mix Control on a Scarlett device. I wouldn’t. It may work but it’s not made for that product and anyway, will install the wrong driver. Me, i would stick with the correct driver/Software that is made for your product. YMMV J

Update or re-install your audio device drivers. J

So its checking who you are (moot point) therefore a digital ID check. 😇😇 semantics. J

Its just the way it is today, unfortunately. I’ve had my Disney, EA and other accounts hacked, and it was no fun getting them back. So now i embrace the F2A checks. If it stops crooks using my accounts then i’m all for it. I use the MS system like @Rain and after a year of changing / securing passwords etc i’m glad i have it and yet i still see 16 year old morons trying their best to get into certain accounts of mine and from all over the world. Kenny, YMMV, but i’m happy having it. J

For those of us with a 1st or 2nd gen Scarlett unit here is the solution : https://support.focusrite.com/hc/en-gb/articles/207546775-Does-the-Scarlett-range-have-loopback J

Sign out via the help menu then close the app. make sure no browsers are open (Edge, Firefox etc) then re-open Sonar and sign in via the Help Menu. That should work. J