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mgustavo

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  1. Hi, it seems Help module is not working as expected as it doesn't show descriptions when pointing the mouse over UI elements. To see descriptions, one needs to click those elements, but also some won't appear. In example, time ruler on Track View, clips on track pane and piano / notes pane on PRV won't show descriptions on Help module. The same won't occur with CbB, which seems to be working properly.
  2. reginaldStjohn, thanks for the reply! I'll do some tests on this direction, thanks! I've set Windows, UM2 and Sonar to 44.1 KHz, but that didn't resolve the issue. Also, for some reason UM2 always go back to 48 KHz. (*) I'm using BEHRINGER USB AUDIO 2.8.40 Driver, because ASIO4All didn't work well. Also I can only open its control panel via Sonar Audio preferences.
  3. Hi, I'd like to ask for help with an issue with my new computer, since I recorded a music from YouTube. I use an analog mixer with the computer, which helps me record sounds from internet, for example. My UM2 Behringer interface is configured to work at 48 KHz, but Sonar was working at 44.1 KHz and an issue ocurred. So I switched it to 48 KHz and recording was fine. But since then I have to open Windows > Sound Settings window to run Sonar, otherwise it will hang on Opening project / Creating UI toast message. I remember I had an issue with Sony Vegas Movie Studio 11 HD, which worked at 48 KHz and Windows and Sonar was at 44.1 KHz. That always forced me to reconfigure sample rate at Windows Sound Settings each time I used SVMS. (*) However I'm not able to use it on my new PC and I'll start to use Magix Video Deluxe. Anyhow, if someone could help me it will be much appreciated! Thanks!
  4. Hi, also about this customization issue I've noticed music notation in Staff View is bigger than normal when I open an existing project (zoomed in exhibition). However I'll watch if that happens with new projects, as recommended by Ben Staton in this thread. Also I'd like to comment about an improvement I saw in Staff View (I guess it's from an early Sonar update). I remember that after selecting a different size to printed score one also had to click in the preview image to see changes. In Sonar it seems the issue was fixed, as just after the selection changes will show up. Thanks!
  5. Hi, I saw there is a fix related to Console View Splitter width fails to persist on scaled displays, and would like to thank the bakers for this. However sometimes the issue still occurs, as the splitter goes far left again, over track pane. Also I believe CV customization, like setting all channel strips to narrow mode will be erased, showing all strips on wide mode, after opening an existing project. Thanks!
  6. Hi, I don't know if this helps, but last week I had this issue, which I already had some years ago. When I clicked on Wav files for automatic preview on browser the sound would only last a few seconds. However other audio format like MP3 didn't have problems. However this week I started using a new computer which is a bit better than my notebook and I saw the issue doesn't occur. (*) notebook is Core i5 4200, DDR3 memory and SSD SATA, while new PC is i5 8500, DDR4 mem and SSD m2. Could this be related?
  7. Hi, I'm also having this issue with buses moving to the left side on Console View. I noticed my Screensets are unlock and Workspaces are locked due the fact that I'm using Sonar Free Tier. However I noticed a bug that occurred with Time Ruler when I moved Sonar app to a extended monitor, which has a different resolution from my main monitor - one is 1366 x 768 with 100% scale and the other is 1920 x 1080 / 125%. So I did a few tests and could reproduce the issue - if I move Sonar app to 19" monitor, buses will move to the left on Console View (after saving and closing the project, and opening it again). But if I open the project on 21,45" monitor, buses will be on right side on Console View. I hope this helps!
  8. Hi, David! Thanks for your reply! I did a few tests and couldn't reproduce the issue, but it seems sometimes buses move to left on Console View. I saw my screenset settings and it looks normal (I usually use screenset 01). Also my Workspace is locked at the moment, as I'm using Sonar Free Tier. I wonder if that could be related with the fact that I'm using 2 monitors with different resolutions (one is 19" and the other is 21.5")? Also one monitor is with scale and layout at 100% and the other at 125%, could this result in issues on Sonar? (*) I was thinking about it because I moved Sonar from one monitor to the other and I had an issue with Time Ruler. It was difficult to read the numbers and to insert or delete a time display format. However I could click on the right corner and time display format menu appeared and I could insert HMSF format. After that Time Ruler was good to go. Anyway I'll be watching if any of these issues happen again. Thanks!
  9. Hi, that is also happening to me (the same issue)!
  10. Hi, I've been using both 8va Treble and 8va Bass clefs for guitar and bass guitar, as both of them are transposing instruments (real note is one octave below written note). (*) Also both 8va clefs show the number 8 at its bottom, which I believe it means one octave below. Just my 2 cents!
  11. Hi, I'd like to thank the bakers for this Sonar update, specially the Track View time ruler drag/scroll not visually updating fix. However it seems there's still an issue with Track View time ruler drag when doing zoom in and zoom out. In some projects it's subtle, but there's still a delay on graphics update. Thanks!
  12. Hi, I'd like to thank BandLab and the bakers for this free version of Sonar! Also I'd like to report an issue when moving project content by clicking and dragging in the Time Ruler. I don't know if it's a known issue but there is a delay between Time Ruler numbers and audio / midi clips, when moving to right or left. Thanks in advance!
  13. Hi, I'd like to report there's an issue with Themes in the new update, but it only occurs in Brazilian Portuguese local language. It happens when one clicks in Edit / Preferences / Customization / Colors, and an error message will appear: "Attempted an unsupported operation". After that it's not possible to click on other Preferences option, because the same message will appear. Thanks in advance!
  14. Hi, I think I have the same problem! I've been doing Skype sessions and my client can't hear audio from Windows. Despite both my condenser microphone and Windows sounds go through audio interface via an audio mixer, he only hears the mic! I also installed Voicemeeter Banana but didn't get how to make it work! Does someone has had this problem? Any help will be appreciated! Thanks!
  15. Hi, 57Gregy, thanks for the reply! Now I understand why Ab appeared sometimes in the list! 😅
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