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Jonathan Sasor

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  1. If your particular plugin does not support higher resolutions, you can disable DPI awareness for that particular plugin:
  2. Product Center is a small utility app, it would be unnecessary to install it to another drive. You really wouldn't benefit from doing that. Sonar allows you to pick the paths in the same way previous Cakewalk/SONAR versions have. If you have previous versions on the same system, it'll already pick up the existing shared install paths
  3. Use a file sharing service like google drive, Dropbox, or one drive to upload the dump file to, then post a link either here or via the form in "report a problem" in the help menu of the app.
  4. That's not showing the device you're actually using currently, its just a list. Go up to the devices tab of the Preferences and make sure the correct one is selected there.
  5. We discovered an issue related to changes on the back end and have just pushed a new version of Product Center. If you launch it now, it should require you to update, and the new version should work. Thanks!
  6. Aside from a small installer difference, it's the same Session Drummer 3.
  7. Try downloading the add-ons from the Product Updates tab within Sonar itself.
  8. There's a known issue with Product Center not showing that the ProChannel additional modules are installed. Within Sonar itself, you'll notice that the entry for that disappears from the Updates tab of the Start Screen after it has been installed. That particular installer includes the PC2A Leveling Amplifier and ProChannel Concrete Limiter.
  9. Which version of the LP Multiband is crashing for you? Can you provide a crash dump for the crash so we can investigate? Details on that here:
  10. Its rendering the options, but just at a very low contrast in the Dark theme. This is already fixed internally, and we'll have another update soon.
  11. Can you please provide more specifics as to how it isn't working and provide the details about how your display is configured? Your resolution and/or display scaling in Windows and/or monitor position can all potentially impact things.
  12. C:\program files\steinberg is likely the culprit there. Usually that would be C:\program files\steinberg\vstplugins.
  13. This looks like something that's not a vst file is getting scanned. Make sure your scan paths are set to appropriate folders and not like an entire drive path.
  14. Bearing in mind we don't officially support running in Parallels, this particular issue is already fixed and will be in the next update.
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