IK Multimedia

5 hours ago, Larry Shelby said:

It would be nice if IK was smart enough to send out the email concurrent with the release so that we would
know these things.  While it was still a good deal I really could have used that extra $70 LOL

We did.  When WE announced it.  Sorry that a dealer opened their listing before we did, I think the listing that looked more like TS4 than TS5 might have been cause for hesitation personally.

If you have a paid version of T-RackS 6, your T-RackS 5 plugins will work in it.  The only one that doesn't work this way is the free T-RackS 6 Intro version.

Also covered in our FAQ at https://www.ikmultimedia.com/faq/index.php?id=1517

My statement that was quoted above was factual, not misleading.

Ah I see screwheads mentioned, I forgot to include that in my reply.  I thought it interesting that we removed the screws but left the rack ears with empty holes.  Overall it still looks way cleaner.

Also might be worth it for those who would like to upgrade their T-RackS 5 plugins to work in T-RackS 6 as the $30+ tier includes Total Studio Essentials which is T-RackS 6, TONEX SE (which unlocks unlimited User Tone Model downloads on ToneNET), AmpliTube 5 SE, and SampleTank 4 SE.

The yellow was muted/changed and I've seen mixed opinions on it but I don't mind it personally.  I like the red Opto Compressor and don't think the color changed too drastically but the other elements changed a bit more.

I see the dinosaur mentioned and surprised there's not a lot of back-and-forth but that has to be the most polarizing UI element we've ever had.  He fought for his spot and evolved a bit but in the end more people hated him than loved him so he's gone.

The previous was an error, those who honored it that's on them to decide.  This is also an error and not the current price we set for the product, 99.99 is the current sale price for T-RackS 6 MAX.  Which is... $100 off the upgrade price.

It was not intentional.  It was a dealer mispricing, then a couple of others noticed and matched.  If you were here having found and then trying to help manage getting it fixed promptly when some of the players move a bit like a monolith you would curse the glitch and never want to do it intentionally.  It was a bit of a nightmare here on our side.  Nobody was happy, not the dealers involved not the dealers who weren't and wondered what the.., not us.

Virtual Instruments

On 1/16/2025 at 12:26 PM, kitekrazy1 said:

 Some forums have become nasty or more regulated to drive reps like Peter away.  He was so valuable to any forum.

Thank you for the kind words.  There are a lot of reasons, though, that I may not be on forums as much.  Yes, some forums are not interested in reps posting and I get it, but it does make it difficult to know what to say and what not to.  On top of that, I'm in charge of a lot of things (technically my title is Digital Marketing Manager) and have been at IK so long that I tend to be able to do a lot of things to help out internally when the need arises so things can get a bit, busy.  That sounded like a lot of excuses, but that's not how I meant it.  I think most people here know I do my best to be transparent about things like that and don't like to disappoint.

On 1/16/2025 at 2:29 PM, User 905133 said:

For the record, I have posted about legitimate issues I have had with IK.  I have also posted praise for things I thought were good.  I don't have the time to research and summarize all the issues I have addressed in the past, but to say there aren't issues (or there haven't been issues) and to accuse people of making up or to imply people of making up reasons is not fair to those of us who have posted honest, truthful observations and opinions.

That's fair too.  Thank you for the kind words and the constructive criticism.  This forum may know and believe more than most that I and quite a few IK employees have been relaying the good, bad, and ugly and have gone to the mat for some nice changes (like the elimination of the sound reactivation period/fees, one-click free transfer of TONEX Pedal/ONE with the great software bundled with it, etc).  We're not all the way there for everything but progress has been made.

On 1/16/2025 at 1:25 PM, Pragi said:

The software updates are regularly and  free and the support is very friendly and helpful, see IK Peter here in the forum or the group buys, special offers, etc.

Does Peter still appear here in the forum every now and then?

Thank you for the kind words, I'll let the support team know (they deserve to hear some nice things since I spend some of my time sending not-so-nice or fun requests from users online) too.  And, judging at least by this response yes I do appear!  Like a genie but without the three wishes haha.  Seriously, though, genies always have tricks with those wishes, I'll try to affect change without the trickery best I can.

The following product has been released on the IK Product Manager:

TONEX v1.8.1 (for Mac/PC)

This is a technical update, here is what’s new in version 1.8.1:

• TONEX Pedal firmware 1.5.13 (updated TONEX software, and then you can update your TONEX Pedal firmware from there)
• Fixed an issue that could cause the Global BPM to change while switching presets.
• Tone Model Advanced Search feature now available on ToneNET .
• Fixed an issue with Windows installer .
• General reliability improvements.

Also, this is the video to go along with the release:

47 minutes ago, TheSteven said:

Great news but…

I’m going to wait till after this weekend to do the firmware update and let the 1st wave of adopters validate that it’s stable.

Also I dont need a firmware update to crash in the middle because of bandwidth issues due their website getting swamped.

 

Firmware would be downloaded completely and then updated locally.  For best stability you might want to pay most attention to having a stable USB connection, without hubs with a million things plugged in, don't have multiple TONEX devices plugged in, and such.

November 14th is the date, in case folks are interested:  https://www.ikmultimedia.com/news/?id=TonexFxReleased

3 hours ago, user 905133 said:

Thanks for chiming in.  Good suggestion for those with issues to contact support.  With the original bundle, Tier 4 would have only added 6 libraries I didn't have (as opposed to 12 in the revised Tier 4 bundle), and they would not have been my first choice.  The $20-minimum tier had 3 and the $15-minimum tier had 1. Not complaining, mind you, just lamenting that the change wasn't announced sooner here (a forum that has a number of loyal IK consumers) and I missed it. 

I understand.  I know that I can no longer post deals here but I try to swing by to answer questions and clarify things best I can.  The Humble Bundle was more hands-off than promos we run ourselves (like the one I can't post about directly that I don't see listed ) so that's my bad for not swinging by to say whatever I can about the deal.

It was intended for all who purchased Tier 4, previously or after the email Humble sent.  I also just proposed a pretty straightforward solution (hopefully) for the folks having issues with a few of the libraries not downloading so if you haven't contacted IK Support about your issues with Tier 4 libraries please do so.

2 hours ago, Technostica said:

"Due to popular demand, we've worked with IK Multimedia to sweeten the bundle. Tier 4 of the IK Pro Sound Bundle now offers a massive 88 products, 600 GB of sounds and grooves and over 18,000 instruments."

Thanks. A bit disappointing for people that bought the bundle earlier and missed out on the upgraded ST bundle. Ridiculously good value at this price.

If you bought Tier 4 before the change, you should get the upgraded content of ST4 MAX v2 as well.

For those who had long startup times in AmpliTube:

AmpliTube 5 X (version 5.10.1)

This is a technical update, here is what’s new in version 5.10.1:

- Fixed a bug that caused long app loading times, especially if TONEX library is very large.

- General reliability improvements.

2 hours ago, ALC said:

In IK Product Manager, I see T-RackS 6 is available to "Try" and "Buy" but I don't see T-RackS 6 Intro.  I tried refreshing, then deleted and reinstalled IK Product Manager.  Any suggestions to be able to install T-RackS 6 Intro?

You can click the "Try" there and it will get you set up with the Intro version and the ability to try any of the other modules.  Thanks!

On 9/5/2024 at 2:39 PM, Nitrate Audio said:

Iam considering one day getting into the arc hardware. maybe tracks 6 will be included free in that. 

That's not a bad idea.  Even as a promotion.

19 hours ago, Chaps said:

I'm seeing "T-Racks 6 Intro' at the very bottom of the Product Manager Software/All screen. When I click Install it starts to download. I haven't installed it but it looks like it's available in the Product Manager.

That is exactly what I saw before I installed T-RackS 6 MAX too and that should be present for those who want to try T-RackS 6 using the Intro version (which is now the free version).

19 hours ago, Doug Rintoul said:

I have all the T-Racks 5 modules but I got a good portion of them via group buys. My discount is at the 25+ module level. So I am guessing that modules obtained via group buys don't count.

Group buy modules do count.  We have made improvements to the coupon implementation so you might want to try again but also let me and/or the team know if it still doesn't work.

17 hours ago, Fleer said:

I wonder if we can use our Gear Credits (not Jam Points) for this upgrade. 

T-RackS 6 is not available for purchase with Gear Credits.

1 hour ago, Brian Walton said:

This one seemed fairly simple, you login put it in your cart and at checkout there is either a discount code you can apply or not that seems to factor in how many plugins you have.

I've got ~45 T-Racks things and it only gives $50 off Max.  No sure how they came up with the you need 50+ of them to get the $99 price as that seems fairly outrageous given how many plugins 45 is, as at that point it isn't like you need more and you have already acquired the vast majority of what makes up the "$200" full in price.

I would agree most retailers these days seem to just apply the discount code for you at checkout though.

It seemed so, but there definitely were some odd issues as it apparently is (well I'm admitting it is TO ME in case my colleagues are reading this ) confusing internally with regard to some of the older bundles and lesser-known types of products that contained T-RackS processors.  I also accept some of the blame since I'm usually quite thorough and I know I would also have missed some of these cases where the coupon was not applied properly.  However, the team fielded the reports and any data folks like me could funnel to them (including theories which I can neither deny nor confirm were correct since I threw out a few of them) and the coupons should be showing correctly now.  I also absolutely acknowledge your point about a straightforward price reduction, even in cart, being more elegant and I will continue to try to highlight that as a more elegant solution when there are opportunities like this.  Auto-application of the coupon, though, caused issues in the past where some folks had more JamPoints than the coupon and wanted to use those just to let you know why the coupon doesn't currently automatically apply.

Oh and the 50+ was meant to cover people who essentially have T-RackS 5 MAX v2 without having purchased that specific product.  This would typically be via group buys and similar.  If you want to shoot me your IK username I can double check.  Not that I'm doubting your math, but might be worth a shot.

13 minutes ago, Pat Osterday said:

I just installed the Intro version and to my surprise NONE of my plugins I own are authorized.  Looks like IK really is doing a number on loyal customers.  I hope I'm just doing something wrong.  I own most of T-RackS plugins - or I guess T-RackS 5 plugins.  I hope this is an oversight otherwise I might be done with IK.

We have a FAQ about this, note that the lowest entry point is the price of a single plugin - T-RackS 6 is $/€99.99 (and you can use JamPoints to take an up to additional 30% off).  Those who have T-RackS 5 MAX v2 or 50+ single T-RackS processors can get T-RackS 6 MAX for $/€99.99.

https://www.ikmultimedia.com/faq/index.php?id=1517
 

Quote

 

Are my T- RackS 4.x / 5.x plugins going to appear within T- RackS 6 or do I need to upgrade?

If you have purchased any modules for T-RackS previously, these will be available in the paid versions of T-RackS 6, T-RackS 6 PRO, and T-RackS 6 MAX immediately after authorization. 

T-RackS 6 INTRO cannot load modules from past versions of T-RackS.

The free T-RackS 6 INTRO version includes 3X modules (Classic Equalizer, Classic Compressor, & Master Match X Lite Version), and is limited to loading T-RackS 6 modules*. 

*This includes any single module purchased after the T-RackS 6 release on 9/5/24.

 

1 hour ago, Nitrate Audio said:

I can now see an upgrade path in my IK login account. iIs $50 off for me. And I own all of Tracks except the vocal chiccelli compressor. 

 

 So for me to get Track6 Max its $149. Can't stack jampoints. And i have over 250 jammies.

 

Well, we sit back and we wait my fellow GASers.. 

 

 

If you have 50+ T-RackS single processors you'd qualify for the $/€100 off.  IK Support can look at your account and see what is happening but the 100 off coupon should show in your cart to be applied if the system knows you qualify.  Might be something odd happening so it is worth checking into since by your description you should qualify.  Thank you.

13 hours ago, Rezerekted said:

I'm surprised not to see any mention of the release of the Boutique Overdrives Signature Collection, (at least I looked and looked and couldn't find) awesome set, great tones, Keep it up IK.

Well I'd have already mentioned it but manufacturers are persona non grata as far as starting threads so I can only hope someone else posts or you get the newsletter

3 hours ago, satya said:

just wait to get to get T-Racks6 MAX for 49.99$

https://www.studio.se/press/ik-multimedia-releases-t-racks-6-hits-made-easy-r981/

 

It only took T-RackS 5 MAX  nearly 7 years to reach that price point, sure.

4 hours ago, Rezerekted said:

If you have everything now, and still want to have everything you must buy MAX, it's the only choice. MAX here I come.

No you only need any paid T-RackS 6 version, not MAX.  If you purchase T-RackS 6 your plugins will work in that.  T-RackS 6 Intro (free) does not port them, however.

2 hours ago, John Maar said:

I own T-RackS 5 MAX v2 and IKM wants 199 € to "upgrade" to 6 MAX? Hard pass.

99.99 with the coupon that populates in the promo code box in your cart.  If you don't see that let me know.

58 minutes ago, Brian Walton said:

How do we use this to transfer the database (and folder structure) to another install of TONEX?  It literally took me 6 hours worth of work importing paid packs, downloading tonenet stuff I liked, and then creating the folder structures to "mirror" another computer I use.  There has to be an easy way to do this.  

Support would be better to answer that use case because it is meant to back and they're not going to answer me today but there would still be copying from one machine to the other and not sure it isn't any easier than copying and moving the library anyway.  Anything you have from ToneNET can be restored on any machine any time.  Sorry that the third party Tone Models sold outside of the ecosystem are more difficult to manage.