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Jesse Jost

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Important note for Cakewalk customers 
If you have purchased Cakewalk products in the past and have a customer account, please make sure your BandLab account uses the same email address associated with your Cakewalk account. This is necessary to allow us transfer any assets you may have purchased through your Cakewalk account to your BandLab account in the future.

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Hey Jesse,

 

Once I have created the account with the same email address as my Cakewalk account, how do I complete that transfer of my old cakewalk assets?

 

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What is the current status on the asset transfer process please?

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Posted (edited)

I don't recall BandLab ever saying when your old Cakewalk assets would be transferred. You bought the legacy products from Cakewalk, Cakewalk/Gibson, or Cakewalk/Roland, etc.,  and that company no longer exists. And those products are no longer being officially supported.

I have thought about this a bit, because I have purchased and registered products with Cakewalk going back about 20 years.

My interpretation of the signup with the same email address is that BandLab might eventually offer existing customers an upgrade price for any Cakewalk addons or instruments that BandLab may choose to release in the future.

 

 

Edited by abacab

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I'm just hoping to re install my copy of X3. for the vocal/percussion strip, nomad factory blue tools suite, and the VSTs. But i can't get into my cakewalk account and so far I've been unable to reset my password. I thought maybe this was intentional, since the reset password emails don't come through and I haven't gotten a response from emailing customer service.

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I have an account but I cannot figure out how to create a "signature" at the bottom of my posts where I can list the details of my DAW setup. HOw would I create a signature, something like what Rasure has done with his posts?

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Posted (edited)
1 hour ago, Jay Underwood said:

how to create a "signature" at the bottom of my posts

Go to "Account Settings" page with clicking down arrow on the right top of this site and then click "Signature". You can edit it there.

Edited by HIBI

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I am reinstalling my Sonar LE into my computer. I can't get past the setup. I have the redemption code to 

download my version but in setup they are asking for a serial number. Where do I acquire the serial #?

Thanks

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3 hours ago, Tim Cameron said:

I am reinstalling my Sonar LE into my computer. I can't get past the setup. I have the redemption code to 

download my version but in setup they are asking for a serial number. Where do I acquire the serial #?

Thanks

The serial number should be in your old Sonar / Cakewalk account.  You can sign in here:  https://www.cakewalk.com/My-Account/Login?ReturnUrl=%2fMy-Account

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Why does this forum revert to my name instead of my forum nickname.  I am constantly reverting back.  Is someone trying to hack my forum account.

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@kitekrazy, You may want to open a support request to ask your questions.  I don't fellow forum members can answer them with authority.  The answers would just be guesses.

Here is a link to open a support question:  https://help.cakewalk.com/hc/en-us/requests/new?ticket_form_id=360000025633

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On 10/28/2019 at 1:02 PM, Paul Young said:

Why does this forum revert to my name instead of my forum nickname.  I am constantly reverting back.  Is someone trying to hack my forum account.

Look under your forum profile > account settings > display name. It should tell you how many times your display name has been changed.

If it has been changed, but not by you, that would definitely be something for support's attention!

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On 10/25/2019 at 2:52 PM, Tim Cameron said:

I am reinstalling my Sonar LE into my computer. I can't get past the setup

Feature, not bug.

Seriously, Tim, I can't imagine what SONAR LE could possibly have to offer at this point when you have access to the full version of Cakewalk (most of the features of SONAR Professional plus another year and a half of development) for free.

Unless you're on a 32-bit OS, don't even bother, Cakewalk will open your old projects just fine and you'll be up and running.

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