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Frank Cheney

Latest Cakewalk manually installed, and won't register

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I installed Bandlab Assistant in windows 7,
but Cakewalk Sonar would not download when attempting
to install it from the bandlab Apps tab.
On a different computer, I found four download files in

Users\me\Appdata\Roaming\bandlab-assistant\Downloads

I copied them to that path in the windows 7 computer
where the first attempted installation failed,
and ran Cakewalk_Bandlab_Setup_25.07.0.79.exe,
which ran successfully, along with drumReplace.exe,
instruments.exe, and melodyne.exe.

The problem is bandlab-assistant offers no visible registration
option, nor does the Sonar gui, and a red popup warning
keeps appearing saying 'Demo Mode etc, Please contact support.'

The support link leads to a dead-end of faqs etc
The email contact link also fails to find a human,
and cakewalk has lost my 'legacy' account
where I had registered Dimension Pro,
Rapture, and z3ta+ 1.5.

Why not a simple serial # reg for the free Sonar?
And how about re-enabling registration for older
but excellent Cakewalk , as the computers they ran on
are needing replacements by now?.

If the old softwares have no future with you,
auction off the rights and code to those
who will keep them alive.
Cheers

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Activation requires an internet connection and happens in the background.

If activation fails with the PC connected to the internet or to regain access to an old Cakewalk account contact support either through email at support@cakewalk.com or through the link in the "Cakewalk by Bandlab" menu at the top of this forum (the direct link to the new help ticket form is https://help.cakewalk.com/hc/en-us/requests/new). Do not use the support pages on the old Cakewalk site.

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Thanks much for the links.  Sonar registered OK as you mention,

in the background, on my spearcatcher computer (win7Home-Premium), but not on

the main daw (Win7 Pro), where I had to sneakernet the downloads to. 

I might uninstall things, and try again, then contact the

proper support if needed.

Cheers

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The main DAW must be connected to the internet to activate CbB. Once activated, the connection may be taken down but will need to be re-established (at least every 6 months) to renew activation.

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Hi, the daw is internet connected. I uninstalled all cakewalk items

listed to install,  edited registry, killed processes using task-manager,

rebooted, and reinstalled as aministrator. Sonar still opens in demo mode.

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Is BandLab Assistant installed? If so, there may be a firewall issue. If not, install it.

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BA is installed, but using the green install button does nothing.

Even though task-manager shows four processes in the list.

Other daw softwares I use have auto-updates, or update notifiers,

that work without problems. I updated  my chrome and firefox browsers,

and turned off their safety malware blockers etc, still nothing from

BA. I placed a support request echoing  what I mentioned here.

(knocks on wood-grained formica(

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I've installed 3 different times, run as administrator, disabled firewall, and so on. Cakewalk still won't activate. If the software is free wtf is the point of activation? I think it would save everyone a lot of time if the *****ing software just worked and wasn't in DEMO mode as a default.

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I just came over from another thread on this topic and all those there, including myself, who had activation problems have now reported that activation is GO.

It's time BandLab sorted this craziness. I didn't care much for the Cakewalk Command Centre, but it sure beat this FU.

 

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