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How can contact help support by e-mail

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Hi. I tried to contact tech support by e-mail but there is no active e-mail to contact. I'd like to restore my Cakewalk account but my login data doesn't work. My attempts to recover login and password failed. No response from Cakewalk after I send recovery request. How can I get back my account and purchased product: Dimmension Pro and Rapture?

Michal Lewandowski

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It can be confusing.

The old Cakewalk website was put into read-only mode with minimal changes. The support links still point to the old Cakewalk company.

There are a limited number of things the Cakewalk by BandLab support team can do for users of the old Cakewalk company.

Fortunately, old Cakewalk account reset is one of those things.

Here is a page from the current support site about legacy Cakewalk support https://help.cakewalk.com/hc/en-us/categories/360001718094-.


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