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Bristol_Jonesey

Laptop Problem

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Posted (edited)

Hi All

A couple of days ago my laptop decided to disable the onboard sound device (Realtek)

This *seems* to coincide with a Windows Update, but I'm not 100% sure of this

I only use this laptop with CbB as a testbed for plugins etc so a decent interface is neither desirable or necessary

But, try as I might, I cannot get the Realtek to install again

The speaker icon in the system try has an X next to it, and going into sounds  playback it lists 4 items, all the same, Digital Audio (HDMI). High Definition Audio Device not plugged in

Disabling this in Device Manager makes no difference - they come back after a reboot

Thing is, this laptop doesn't even have a HMDI port

Last night I reloaded Windows and briefy, the Realtek came back and was working, but again, after rebooting, they disappear

 

So I'm going round in circles with this one - any ideas anyone?

 

Thanks

Edited by Bristol_Jonesey

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When you see the device switch to HDMI that is most likely an effect of a new video card driver or update. 

Look to disable the HDMI audio in whatever video driver control panel you have.  If that is not possible, look to re-install the video driver making sure to uncheck any option for HDMI audio.

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We see a lot of sound (Realtek) problems on the Dell forums caused by Windows updates.  Usually reinstalling, in a Dell, the Dell model specific Realtek sound driver fixes it.  

In your case, did you try installing the PC vendor's Realtek driver?

 

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