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Screaming For Attention

Issues with password login

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@Screaming For Attention Sorry for the trouble. I take it you're on Windows 7? There is a known issue with sign-in at the moment, which will be fixed in our next release in April.

For the time being, use this simple workaround to activate Cakewalk: Open BandLab Assistant, sign in and select "Refresh Activation" from the Cakewalk menu under "Apps":

image.png 

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Hey Jesse, yes, windows 7. I have been hitting that refresh button. It either won't let me put in the letter C in the .com for email or it a box pops up saying "try later". It says I only have 6 days to reactivave. So I don't know if I am going to make it to the next release in April. Any other ideas?

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Not to worry, we’ll get you sorted. So don’t actually try sign in with Cakewalk at all. Instead, use BandLab Assistant, which you used to initially download Cakewalk. See the image pasted in my first response for guidance on activation. Of necessary, you can download Assistant again: https://www.bandlab.com/products/cakewalk

Feel free to PM if you get stuck.

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