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today i was mixing my music and i came across a problem with the master control. while the music is going on, i try to lower the master volume, but the sound gets loud just the same. that is, the master is not working, I move the master control up and down and the sound does not go down or increase. how to solve this? is it bug?

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Can you check the projects tracks outputs and see if they are sent to the master bus or somewhere else?

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Mute the master. If you still hear sound then your routing is wrong. You might have a hidden master bus. Check the Track Manager 

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