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Sergio Polimante

Can't Install Cakewalk - Major Bug

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Hello, 

I had Cakewalk installed on my computer, but I had to uninstall it. I uninstalled it and also bandlab.

Then, I tried to install it again, but I had many problems on the process. As I google it, all the problems seem to be related to the windows updates. I found topics with similar problemas that if I install all the windows updates then cakewalk would install without problem.

I updated the windows and restarted the computer. When I opened bandlab to follow with the cakewalk installation, the bandlab app was understanding that cakewalk was already installed. The button 'install' was replaced by the button 'open'. 

When I click it it shows the error window: 

image.png.ff2c5bb05ac12a7e91f3883a31fee991.png

I tried to run as administrator but it did not work, obviously, it wasn't installed.

Then I tried to click arrow down and 'uninstall', then this message appeared:

image.png.089c8bf5cdd28ecc04d2fcf792fcc716.png

I searched solutions. Some of then recommended to uninstall drivers or other piece of software that could have been left behind from previous installation. I did it. I had melodyne installed for some reason, I uninstalled it. There were no other piece of softwares or drivers installed anymore, but I could not install the Cakewalk again.

This is what bandlab looks like here. 

image.png.9a792a188820d4f8c95d70bb1d9da7ab.png

Just as if cakewalk was normally installed, but it is not.

 

I have no idea how to procede from here. Does anybody have any sugestion?

 

Thanks.

Edited by Sergio Polimante

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5 answers to this question

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It seems Bandlab Assistant thinks Cakewalk is installed, and so won't download the installer.

Have you done a complete uninstall of Cakewalk, as shown here.?

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This is looking more likely you have PC issues that is causeing Cakewalk by Bandlab not to install

I have never once had an issue installing and running Cakewalk by Bandlab

Is the Cakewalk by Bandlab installer still in the following folder?

%appdata%\bandlab-assistant\Downloads

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16 hours ago, Promidi said:

This is looking more likely you have PC issues that is causeing Cakewalk by Bandlab not to install

I have never once had an issue installing and running Cakewalk by Bandlab

Is the Cakewalk by Bandlab installer still in the following folder?

%appdata%\bandlab-assistant\Downloads

Hello, Promidi

thanks for your answer. 

I found this folder in this path: "C:\Users\Sergio\AppData\Roaming\bandlab-assistant\Downloads"

This folder is empty.

I do think this problem might be due to the last uninstalling of Cakewalk, but I have no clue how to fix it since the erros messages don't give me much to work with.

Thanks.

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BA keeps track of what it has installed in

HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk Music Software\Cakewalk\Installers

The key containing the CbB record is DC294903-7970-42DB-B049-04FA5E7C6332

 

Uninstall does not clean up the registry. My guess is this is causing the problem.

 

Removing all the keys in

HKEY_LOCAL_MACHINE\SOFTWARE\Cakewalk Music Software\Cakewalk\Installers

will allow BA to install CbB and all the Add-ons again.

 

If not, the clean install is always an option.

 

 

 

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On 9/15/2020 at 11:26 AM, Nigel Mackay said:

It seems Bandlab Assistant thinks Cakewalk is installed, and so won't download the installer.

Have you done a complete uninstall of Cakewalk, as shown here.?

Thank you so much.
This solved my problem.
Also thanks to scook for the reply!

ATTENTION: if you are having the same problem, pay close attention when deleting the regedit! I accidentally deleted the folder HKEY_LOCAL_MACHINE\Software\Wow6432Node and it absolutely ruined my windows to the point where I had to boot to Throubleshoot screen, fix the C drive and restore the system.

 

Thank you everyone who helped me!

This community is great as CW is.

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