bmog 0 Posted August 17, 2020 This has been a bad day for Bandlab Cakewalk for me and I am long time user. I wanted to uninstall and do a clean install when I try to uninstall I am getting several program data file missing errors so it won't all allow me to uninstall. I need help please and thank you Share this post Link to post Share on other sites
bmog 0 Posted August 17, 2020 I am really confused now 🤔 Share this post Link to post Share on other sites
scook 4,577 Posted August 17, 2020 Cannot tell if the clean install process was used If it was and failed as described above, the installation was pretty broken Even if uninstall fails from BandLab Assistant (should never attempt to run uninstall directly from Windows, CbB uninstall runs from a menu in BA as shown in the image below), the subsequent steps in the clean install process remove the remaining binaries and configuration. At that point the reinstall is effectively a new install of CbB. Keep in mind step 9 of the clean install instructions Quote Open the following directories and delete their contents: C:\Program Files\Cakewalk and C:\Program Files(x86)\Cakewalk deletes c:\Program Files\Cakewalk\Vstplugins. This will result in removing any 3rd party plug-ins installed in that folder. 1 Share this post Link to post Share on other sites
bmog 0 Posted August 17, 2020 34 minutes ago, scook said: Cannot tell if the clean install process was used If it was and failed as described above, the installation was pretty broken Even if uninstall fails from BandLab Assistant (should never attempt to run uninstall directly from Windows, CbB uninstall runs from a menu in BA as shown in the image below), the subsequent steps in the clean install process remove the remaining binaries and configuration. At that point the reinstall is effectively a new install of CbB. Keep in mind step 9 of the clean install instructions deletes c:\Program Files\Cakewalk\Vstplugins. This will result in removing any 3rd party plug-ins installed in that folder. Before seeing this post someone in facebook suggest I try the install so I did but then tried the uninstall and it failed with the same error. Take a look at the facebook post for the history of how I got here. Bandlab was working fine Share this post Link to post Share on other sites
scook 4,577 Posted August 17, 2020 I do not use Facebook 1 Share this post Link to post Share on other sites
bmog 0 Posted August 17, 2020 38 minutes ago, scook said: Cannot tell if the clean install process was used If it was and failed as described above, the installation was pretty broken Even if uninstall fails from BandLab Assistant (should never attempt to run uninstall directly from Windows, CbB uninstall runs from a menu in BA as shown in the image below), the subsequent steps in the clean install process remove the remaining binaries and configuration. At that point the reinstall is effectively a new install of CbB. Keep in mind step 9 of the clean install instructions deletes c:\Program Files\Cakewalk\Vstplugins. This will result in removing any 3rd party plug-ins installed in that folder. Sorry I sent this post to facebook, I hope this works if not I upgraded cakewalk, then upgraded some waves plugins and installed a free plugin youlean2. Next thing I noticed that a fully mixed track all of my eq and fx's were stripped of their values as if they were just sitting there. I was like weird, I tested an older version of the mix and things were working properly and then I got error "Cannot find or open file" and my settings were stripped again. That is when I tried to uninstall and here we are. I hope the links works https://www.facebook.com/groups/333570523387557/3252892631455317/?comment_id=3252948221449758&reply_comment_id=3253483064729607¬if_id=1597620768632724¬if_t=group_comment https://www.facebook.com/groups/333570523387557/3252892631455317/?comment_id=3252948221449758&reply_comment_id=3253483064729607¬if_id=1597620768632724¬if_t=group_comment Things were fine until I upgraded to the latest upgrade of cakewalk which went fine, then I installed a new free plugin youlean Share this post Link to post Share on other sites
bmog 0 Posted August 17, 2020 2 minutes ago, scook said: I do not use Facebook I will post screen shots I have plenty of space I wish I knew what file it was referring to Share this post Link to post Share on other sites
scook 4,577 Posted August 17, 2020 Here is the process for handling crashes and dumps If the reinstall fails, it is a support issue - contact support@cakewalk.com Share this post Link to post Share on other sites
bmog 0 Posted August 19, 2020 Emailing support has rendered nothing but the same clean install notes but step 1 is failing can’t uninstall so now what ? Anyone else have a method to removed cakewalk? What happens if I remove the suggested registry values with the initial uninstall failing? Share this post Link to post Share on other sites
bmog 0 Posted August 19, 2020 With no help from support@cakewalk.com I resolved my own issue by renaming all of the cakwalk directories to oldcakewalk, moving my vst folder and deleting the following HKEY_CURRENT_USER\Software\Cakewalk Music Software HKEY_LOCAL_MACHINE\Software\Cakewalk Music Software HKEY_LOCAL_MACHINE\Software\Wow6432Node\Cakewalk Music Software HKEY_CURRENT_USER\Software\Cakewalk Music Software HKEY_LOCAL_MACHINE\Software\Cakewalk Music Software HKEY_LOCAL_MACHINE\Software\Wow6432Node\Cakewalk Music Software Open the Run Prompt again. Copy and paste %appdata% into the prompt and click [OK]. On Windows 7, 8, and 10, the “AppData\Roaming” folder will open. Right-click on the Cakewalk folder and select Delete. Open the following directories and delete their contents: C:\Program Files\Cakewalk and C:\Program Thanks for nothing 1 Share this post Link to post Share on other sites
