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Desert Hermit

Access to My Account

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I'm attempting to login to My Account and I get the message that an email was sent to me, but I never received the email and it's not in my SPAM folder. How do I contact an admin to push that email along or grant access?

My Account.png

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my guess is you made a typo when submitting your address. 

I would try again but you'll have to use a different user name to make it work. 

Because the software is free you can even create a whole new account but will need to use an alternative email. 

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On 7/26/2020 at 5:09 PM, John Vere said:

my guess is you made a typo when submitting your address. 

I would try again but you'll have to use a different user name to make it work. 

Because the software is free you can even create a whole new account but will need to use an alternative email. 

No, it's an issue with the old Cakewalk site. I had the same problem and needed support to fix it for me. Besides the old Cakewalk software like Z3ta or Rapture Pro is not free/available.

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