Geo524 3 Posted January 27, 2019 Not sure what is going on but you guys are messing me up with these updates. CbB is still crashing upon opening. I'm not even trying to open a project, just the program itself and it crashes. I either have to reboot my computer or delete the AUD.INI file. Then with the exception of having to change my configuration settings again all is well... The other thing is I have to manually install the Bandlab updates? Can't update from the app itself. The new glitch I'm having since the very last update is I can not mute a MIDI clip by right clicking on it. I can still mute it from the main menu but sometimes I hide a track and when I do I need to mute the clip itself. Like I said I'm not sure what's going on but I've never, ever had problems with Cakewalk. Not a big deal but it is a P.I.T.A. I hope you guys get these little annoyances fixed. Thanks Share this post Link to post Share on other sites
gustabo 74 Posted January 27, 2019 Make sure your C++ redistributables are up to date and the current offering by Microsoft, not beta versions. Check the 32bit and 64bit redistributables. Share this post Link to post Share on other sites
Tim Waterfield 3 Posted January 27, 2019 What are the specs of your machine and audio interface? Share this post Link to post Share on other sites
InstrEd 4,398 Posted January 27, 2019 More information needed for help to be given. We know you are upset as I get when software gets funky but you need to list your specs for forum members to offer suggestions. Share this post Link to post Share on other sites
John 449 Posted January 27, 2019 1 hour ago, Geo524 said: Not a big deal but it is a P.I.T.A. I hope you guys get these little annoyances fixed. Thanks It sounds to me like a huge deal. If you want us to look at this you need to give a little bit of info about your system. OS, Audio interface, Memory amount, CPU and GPU. The more information the better. What steps have you tried so far. Is there a time when this crashing wasn't happening? 1 Share this post Link to post Share on other sites
chuckebaby 786 Posted January 27, 2019 16 minutes ago, John said: The more information the better +1 Problem solving consists of some basic principles, ingredients (OS + devices) being the most prolific. Share this post Link to post Share on other sites
abacab 8,029 Posted January 27, 2019 Probably the most obvious culprit here would be a conflict with installed drivers. Drivers seem to be one the biggest troublemakers in an audio computer system. It would be helpful to post your system specs, software versions, and any audio hardware in use. Obviously everyone here is not having this issue with Cakewalk, or else you would be reading about it daily. Share this post Link to post Share on other sites
Geo524 3 Posted January 28, 2019 Hey Guys, Sorry for the delay. had a busy weekend. My machine Specs; Windows 10; AMD FX 4130 Quad-Core; 32 GB; 3.8 GHz My interface is a Focusrite Scarlett 18i20 and everything is up to date. Been using Sonar forever without any problems what-so-ever until now. My MixCraft and Samplitude work fine. It's just CbB putting the aggies on me since the last couple of updates. I'm trying to catch the problem report but it closes down way to fast. I'll see if it is in a dump file? Thanks for chiming in. Share this post Link to post Share on other sites
Geo524 3 Posted January 28, 2019 One more thing that might be worth mentioning. As soon as I delete the TTSEQ (or AUD.INI) CbB opens in a snap. Seems to load 2x faster than before too. Share this post Link to post Share on other sites
John 449 Posted January 28, 2019 If you have an Nvidia GPU it may be installing audio drivers too. Delete or disable them. Share this post Link to post Share on other sites
Phoen1xPJ 15 Posted January 28, 2019 Geo, I had probs long ago with AMD CPU's... I have gone all Intel and it's been (relatively) solid from the SONAR X's & Platinum thru CbB. For what it's worth... Share this post Link to post Share on other sites
David Baay 1,081 Posted January 28, 2019 I suggest you capture a copy of AUD.INI before and after re-configuring after successful launch with default AUD.INI, and see what all has changed. Then try reverting changes one at a time and relaunching to find the culprit. Share this post Link to post Share on other sites
Stxx 15 Posted January 28, 2019 Actually THANK YOU BANDLAB for the awesome support. I for one have been experiencing better and better performance and when you all make an error your quick with the hotfix. For those who have continued issues I would dig deeper into your personal setups as the CBB software grows more stable with each completed release. Share this post Link to post Share on other sites
aether.roots 6 Posted January 29, 2019 Could be a permissions error or file location error. I remember that there were discussions in the old forum about TTSSEQ. As I recall, the missing "S" is a typo and the file is TTSSEQ (but I haven't checked in CbB). After deleting TTSSEQ, do you hold down the shift key and click on CbB icon? In earlier versions, removing TTSSEQ and then shift+click to open erased the preferences file. I would check to make sure the file paths are accurate. Share this post Link to post Share on other sites
scook 4,882 Posted January 29, 2019 31 minutes ago, aether.roots said: After deleting TTSSEQ, do you hold down the shift key and click on CbB icon? In earlier versions, removing TTSSEQ and then shift+click to open erased the preferences file. I would check to make sure the file paths are accurate. A partial personalization (holding the SHIFT key while starting CbB) will restore any BandLab supplied files missing from the user directory (%appdata%\Cakewalk\Cakewalk Core). This is not necessary for three ini files, Aud.ini, Cakewalk.ini and TTSSEQ.ini. These three files are automatically recreated if missing when CbB starts up. As mentioned above, renaming the ini files (instead of overwriting or deleting) can be useful for comparing to the factory default settings. Share this post Link to post Share on other sites
Geo524 3 Posted January 29, 2019 Thanks all for the help and suggestions. I will look into them. @ John, I will look into the Nvidia drivers and see if that's what is causing the problem. never know with all these never-ending changes and windows updates?! 😏 @Phoen1xPJ AMD is all I've ever used and I never had any problems. Not saying it might not be causing them now but it would be kind of weird that things start acting up all of a sudden. I've been using this same computer for the past 4 years. CbB crashing only started since the last couple of updates? I don't know but anyway thank again for the help guys... Share this post Link to post Share on other sites
iZiKKO 8 Posted January 29, 2019 Hi all, I was trying to do the update today, but all I got was a message saying that I need to shut down some running software before the installation can take place. This was quite strange as I did not have anything running, not even a browser! I quit out of the installer, but then, I could not start Cakewalk anymore! Luckily after I did a restart I was able to get CbB running again. Phew! Needles to say I am going to skip this update. I wish we could download and store the full installer .exe file locally on our HD. I don't quite trust this "it's all happening online" update method. Share this post Link to post Share on other sites
scook 4,882 Posted January 29, 2019 Probably BA wanted to shut down before proceeding to update itself. This is normal. Share this post Link to post Share on other sites
RFlint03 1 Posted January 30, 2019 I have the a similar issue, every time I open the program (CbB); it freezes ...I have to close the program and re open it...and then it opens and functions normally? Intel 9R) core(TM) i7-4770K CPU@3.50GHz /isntalled RAM20.GB/64 bit operating system , x64 based processor/Windows 10 Pro version 1803/interface RME fireface UFX Share this post Link to post Share on other sites
Geo524 3 Posted January 30, 2019 I captured the fatal error message I get when trying to open CbB. Share this post Link to post Share on other sites
