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tdehan

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    Crash Code: ca230000

    in Q&A

    Posted · Edited by tdehan

    21 hours ago, Promidi said:

    Not enough information.

    What have you tried so far?

    This is probably either be a buggy plugin or a buggy audio interface driver.

    Update your audio interface driver.  You might want to Uninstall and reinstall the drivers for your Audio Interface (head to the manufacturer’s website to see if there is a later version, don’t use Windows Update).

    To see if it a plugin, hold shift while opening your project to bypass plugins. 

    • My project consists of one .wav file.
    • The .wav file plays just fine with no issue.
    • I am trying to add a bass line.  I created a new Audio track, plug my bass into my Focusrite, play the bass and all is fine.
    • Suddenly when I try to add a Prochannel Preset that I've used numerous times before for the bass, Bandlab Cakewalk crashes throwing the error message I attached in my last post and shuts down.
    • This happens all of a sudden with ANY ProChannel Preset I try to add but only to this one project
    • When I open any of my other projects and perform the same steps Cakewalk does not crash.

    I've updated my Focusrite 4i4 with the latest driver and it makes no difference.

    Auto Tune Artist - Crash Detected!

    in Cakewalk by BandLab

    Posted

    Ok, so I submitted both the .dmp file and a screen shot of the error message to both Cakewalk Support and to Antares (Auto-Tune) support.  Cakewalk Support said to contact Antares support (which I told them in my original post I had done).  Antares got right back with me and while they stated they do not support Bandlab Cakewalk gave me a few suggestions to try.  I explained to both Cakewalk support and to Antares support that I had been using Auto-Tune Access and Artist in Bandlab Cakewalk for years with no issues prior.  I explained that now when I go back to these original projects I did a few years ago using Auto-Tune Access and (mostly) Artist I am now getting the following error message when I try to open the projects.

    AutoTuneArtistError.jpg.61a66cb47474ae551a5d5cb66bb413b0.jpg

    Trying the suggestions from Antares did not fix the issue as I am still getting the same pop up error message which I indicated to them.  I just heard back from Antares support and they said that I should reach out to Bandlab Cakewalk support with the error message and the .dmp file (which I had already done) since this error seems to be common among Cakewalk users and not exclusive to their plugin.   Again, they say that Bandlab Cakewalk is not offically supported and as such they will not be able to help me further.

    Here are the links they sent me that cover similar crash issues in Bandlab Cakewalk:

    https://discuss.cakewalk.com/topic/79997-auto-tune-artist-crash-detected/#comment-554018

    https://discuss.cakewalk.com/topic/55815-crash-after-error-code-c0000005/

    My guess here is that one of the recent Bandlab Cakewalk updates things got broke.

    I've reached out again to Bandlab Cakewalk support with zero response...

    Auto Tune Artist - Crash Detected!

    in Cakewalk by BandLab

    Posted

    10 hours ago, Max Arwood said:

    Was your autotune a permanent license or a subscription? Can you use it in a new project?  If you need to edit them before this is resolved, just open in the safe mode. Hold down the shift key, then click to cwp file. Answer yes to all but autotune. Yes I understand. should Be able to open and edit it. Be sure to save under a new file name to preserve the original song file. 

    Yes, I have a permanent license for AutoTune Artist.  I did open the project in SAFE mode and said NO to AutoTune.  I was able to work on the project and safe it as a new project.  What's weird is that this is not the only project this is happening with.  All of my older projects where I used AutoTune Artist and showing this message.

    Backstage Pass and Activation

    in Cakewalk by BandLab

    Posted

    On 5/2/2024 at 10:04 AM, John Vere said:

    Seems a lot of people who are still using Cakewalk are being bombarded with re activation notices. I haven't seen one for CbB  for a couple of months since the last update. I have it still installed on 3 different computers. All also have Sonar and therefore have been activated via Backstage Pass, 

    I was wondering, is it only people who don't have the Backstage Pass that are experiencing this? 

    Sonar has tossed a few activations at me after updates and it's a simple one click deal. So wondering if that also has activated CbB as well? 

    What is Backstage Pass?  

    Backstage Pass and Activation

    in Cakewalk by BandLab

    Posted

    On 5/2/2024 at 5:07 PM, John Vere said:

    This is what I’ve noticed. You update and then it needs re activation. 
     I’ve just seen a lot of posts from people complaining about CbB needing activation every few weeks. I think they are also offline. 
    Oh well such is the life of using free stuff. 
    Im pretty confident that once Sonar is purchased we will see the end of the activation process.  

    I'm not offline and all 5 of my computers are showing the RED activation nag screen at least every other time I open Bandlab Cakewalk.  I've tried logging out of Bandlab while Cakewalk is open from within Cakewalk and then logging back in.  So far,  every so many times of opening Cakewalk I get the same red nag screen with a countdown.  At the moment I have 9 days to activate it.  So, if logging out and logging back in is not activating it...how the hell do I activate it???

    Cakewalk is crashing with the following message: BitBridge.exe Abnormal program termination

    in Cakewalk by BandLab

    Posted

    21 minutes ago, David Baay said:

    To get a project to open in Safe mode you should have CbB already open. and then hold Shift while double-clicking the project file in Windows Explorer. If CbB isn't already open, the Shift is intercepted by the application launch process and causes it to 're-personalize'.

    The Bitbridge error is going to be due to some 32-bit plugin in the project that needs to be stopped from loading in Safe mode.

    Thanks David, that fixed it!

    Cakewalk is crashing with the following message: BitBridge.exe Abnormal program termination

    in Cakewalk by BandLab

    Posted · Edited by tdehan

    When I hold down the SHIFT key and open the project I don't receive anything that says I am opening in SAFE MODE.  I only get the following message:

    cakewalk.jpg.225210158c279a61ded119ea2346979b.jpg

    I also deleted the two offending pluggins however, the 2 tracks still appeared and there was no message about the deleted pluggins.

    However... I was finally able to delete the 2 tracks by opening the project file in SONAR.  SONAR allowed me to delete the tracks and save the project as a new project file.  But, now when I open the newly named and saved project file in Bandlab Cakewalk and close the project I still get this pop up about BitBridge:

    BitBridge.jpg.d1fedb35fbbb73445608452dd4660964.jpg

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