p-w-m

On 7/9/2021 at 5:03 PM, Noel Borthwick said:

Hi @p-w-m the issue is this:

12175 WinHTTPSendRequest A security error occurred. This means your Windows operating system has not been configured for TLS 1.2. ... To configure your Windows operating system's WinHTTP stack for TLS 1.2, run Windows Update and make sure all updates have been installed.

Are you running Windows 7? This is a known issue where some systems don't have the latest TLS libraries installed. If you are running Windows 7 please be advised that it isn't a supported configuration for reasons like this.

See this thread for a solution.

 

 

Thank you very much Noel! The Easy Fix solved the problem and now everthing works fine.

I fully understand your point regarding my old W7 and I am very grateful that you still support guys like me!

I am already working on the update of my system.

Kind regards,

Peter

8 hours ago, Noel Borthwick said:

@p-w-m Please do the check for updates again and verify it works in 06.

No, did not work. I got these two windows:

18 hours ago, Noel Borthwick said:

@p-w-m please post a screenshot there should be additional information in the message window that is useful for diagnosing these problems.

Never mind - since you are running 04 release you won't get the extra diagnostics. You are probably running into a problem that is already fixed in 06.
For now use the new web installer to install the latest update. Going forward it should work ok.

Thanks Noel. The update with the web installer went smoothly. I'm on .06 now!

On 7/3/2021 at 4:52 PM, Noel Borthwick said:

For anyone having issues downloading updates via BandLab assistant please try our new web installer that will ultimately replace BA for all installs.
Note: If you already have cakewalk installed you can update directly from within the application by choosing Help | Check for Updates

 

Hi Noel, I tried several times to update my 04.2021-version via the 'Check for Updates'. I always get this message: 'Connection error: Search for updates not successful. Please try again later.'

Of course I am online... Do you have any hint for me to manage this challenge? It's the first time I see this.

Thanks and best regards,

Peter