smallstonefan Posted December 2, 2019 Posted December 2, 2019 Beyond the standard contact form? I bought Breaktweaker last week and installed last night for $19. Today I could get the creative suite crossgrade that includes it for $89. I would like to see if they'll help me out and I submitted a contact form request. However, I purchased a Studio One upgrade from them a few days before the price dropped and they ignored my contact at that time, so I don't have much hope. I think I'll only buy from Koby or Eric going forward... 1
e-cue Posted December 2, 2019 Posted December 2, 2019 (edited) They've always replied to me via cs@audiodeluxe.com or support@audiodeluxe.com . Be sure to tell them that the software is not registered yet. Edited December 2, 2019 by e-cue 1
smallstonefan Posted December 2, 2019 Author Posted December 2, 2019 I registered it last night... :./
smallstonefan Posted December 2, 2019 Author Posted December 2, 2019 (edited) I just wanted to say that AD came through for me with a refund on the Breaktweaker and I ordered the suite from them. Thanks for the clue about email vs the web site! Edited December 2, 2019 by James Foxall 2
Ashay Arekar Posted December 3, 2019 Posted December 3, 2019 Yup, they've always replied back.... Excellent customer service
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