Sonar will not start

[Morvejones]

Hi, i dont know what is going on here but sonar will not start, i have made sure sonar is up to date, also the latest drivers for my audio interface (Audient id24) windows is up to date also,i have even deleted sonar and reinstalled with no joy,  it just keeps getting stuck on the splash panel , i am at my wits end its so frustrating , it has been working fine for months and now it just will not start. any ideas?   Thx 

[Promidi]

7 hours ago, Morvejones said:

 sonar will not start, ......... it just keeps getting stuck on the splash panel ,

Try reinstalling your Vdist runtimes. (X64)
 

See:

https://learn.microsoft.com/en-au/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version

[Morvejones]

Thanks, unfortunately its still the same , i have tried unplugging the audio interface and still nothing , just stuck on the black cakewalk sonar splash screen. 

[Promidi]

56 minutes ago, Morvejones said:

Thanks, unfortunately its still the same , i have tried unplugging the audio interface and still nothing , just stuck on the black cakewalk sonar splash screen. 

Rename your AUD.INI file in the following folder

%AppData%\Cakewalk\sonar\ 

[Morvejones]

That sorted it! thanks , been pulling my hair out 😀

[Morvejones]

Its back to not starting again, i have renamed the AUD file in %AppData%\Cakewalk\sonar\ but it does not change anything,  so annoying 

[Promidi]

5 minutes ago, Morvejones said:

Its back to not starting again, i have renamed the AUD file in %AppData%\Cakewalk\sonar\ but it does not change anything,  so annoying 

Try uninstalling and reinstalling the drivers for your audio interface.

It also might be worth heading to the website of the manufacturer of your audio interface to see if there is a later version. Don't rely on Windows Updates or any automatic means for this - actually go to the website.

[Morvejones]

Thanks, yeah i have tried all that, firmware up to date, reinstalled the drivers , its an audient id24 card, i have got platinum and bandlab still installed on my system and they work fine , its just some kind of problem with this new cakewalk sonar

[Morvejones]

Right, I think i am getting somewhere, its some kind of problem with my control surface , i have a behringer x-touch and an x-touch extender installed, if i turn them on before sonar , sonar will open but it takes about 30-40 secs, if they are off and i start sonar i will get the message surface disabled x2 and sonar will not start 

[Promidi]

Rename your ctrlsurface.dat file in the following folder:

%AppData%\Cakewalk\sonar\