Error message when trying to play a track in Sonar on a different PC

[Edward Allen]

Hi there

I'm using Sonar on a Win 11 PC, and work in 2 parts of my house, and I have noticed that when I create a song on my OFFICE PC, then save it to my shared GDrive, and then go to my Studio PC to launch the same track, everything appears to load up correctly but when I hit play I receive this error message 

I have checked all the settings I can but still cannot identify what might cause this error. 

The main difference I know of is that the STUDIO PC (where the error occurs) is connected to my Allen & Health SQ6 mixer, and here are the driver settings...

 

I have checked that the OFFICE PC is not running Sonar when I try to open the track on the STUDIO PC already.

(I can do the process in reverse whereby I create a track on the STUDIO PC and then open on the OFFICE PC without issue)

I am using the latest free version of Sonar.

Do you have any thoughts on how I can track down this error please?!

Many thanks in advance!

 

[Wookiee]

@Edward Allen suspect you have different sample rates on each PC.

[Edward Allen]

Hi Wookiee

thx but that doesn't seem to  be it.

Here are the sampling settings (perhaps there is something else I am missing in  here?)

BTW: Should it matter if both machines have Sonar open (even if with different  / no tracks open)?

Thx.

 

 

 

 

 

 

Edited 3 hours ago by Edward Allen

[Chaps]

Can you confirm that your Windows is using the same audio driver settings as Sonar?

[Edward Allen]

7 minutes ago, Chaps said:

Can you confirm that your Windows is using the same audio driver settings as Sonar?

Hi there Chaps

On the OFFICE PC its WASAPI Shared

On the Studio PC its ASIO as its the protocol to work with the SQ6 mixer.

Thoughts?

thx.

[Chaps]

16 minutes ago, Edward Allen said:

Hi there Chaps

On the OFFICE PC its WASAPI Shared

On the Studio PC its ASIO as its the protocol to work with the SQ6 mixer.

Thoughts?

thx.

I was thinking along the lines of the Windows audio settings.

[Edward Allen]

17 minutes ago, Chaps said:

I was thinking along the lines of the Windows audio settings.

Ahh OK. Does this help?

Thx.

[Chaps]

7 minutes ago, Edward Allen said:

Ahh OK. Does this help?

This is what I was referring to. Both of your Windows machines are using a 48kHz sampling rate and Sonar is using 44.1kHz. I don't know how much of a difference it would make because I just use 1 PC, but it's part of the problem solving process to rule out everything that isn't the problem.

[Edward Allen]

36 minutes ago, Chaps said:

This is what I was referring to. Both of your Windows machines are using a 48kHz sampling rate and Sonar is using 44.1kHz. I don't know how much of a difference it would make because I just use 1 PC, but it's part of the problem solving process to rule out everything that isn't the problem.

So I changed BOTH copies of Sonar to 48k sampling, and tested a few songs but its still the same error code sadly.

It was worth a try! 

Thx

[reginaldStjohn]

What if you tried copying the wave file that is in the shared drive to your local project audio folder? It could be a permission issue or shared drive specific thing.

Edited 17 minutes ago by reginaldStjohn