Pathfinder Posted 11 hours ago Share Posted 11 hours ago (edited) Both this forum and a link sent to m e by support will NOT allow the large files to be uploaded??? This thread may get closed or deleted but after 35 years of pouring my $$$ into Cakewalk products I am tossed aside. I did get a response but the link would NOT allow the dump files to be uploaded. I don't get it. It truly saddens me after 35 years......... Edited 11 hours ago by Pathfinder Link to comment Share on other sites More sharing options...
57Gregy Posted 10 hours ago Share Posted 10 hours ago (edited) 1 hour ago, Pathfinder said: Both this forum and a link sent to m e by support will NOT allow the large files to be uploaded??? This thread may get closed or deleted but after 35 years of pouring my $$$ into Cakewalk products I am tossed aside. I did get a response but the link would NOT allow the dump files to be uploaded. I don't get it. It truly saddens me after 35 years......... As explained in your other thread, you must upload the dump file to a file-sharing site such as Dropbox, then message the link to them. Or, zip it first to take the file down to an uploadable size. Edited 10 hours ago by 57Gregy Speelin. Link to comment Share on other sites More sharing options...
Pathfinder Posted 9 hours ago Author Share Posted 9 hours ago 1 hour ago, 57Gregy said: As explained in your other thread, you must upload the dump file to a file-sharing site such as Dropbox, then message the link to them. Or, zip it first to take the file down to an uploadable size. I tried zipping. No Good! I tried uploading the the CAKEWALKK SUPPORT FORM that I was told would take this. NO GOOD!~ Link to comment Share on other sites More sharing options...
57Gregy Posted 9 hours ago Share Posted 9 hours ago So, have you tried uploading the dump file to a file sharing site such as dropbox as directed in the other thread? Then messaging them the link to the file? Link to comment Share on other sites More sharing options...
57Gregy Posted 9 hours ago Share Posted 9 hours ago In one of your replies you even quoted Mark's post in which he gave clear directions on how to do it. Link to comment Share on other sites More sharing options...
Pathfinder Posted 8 hours ago Author Share Posted 8 hours ago (edited) 17 minutes ago, 57Gregy said: In one of your replies you even quoted Mark's post in which he gave clear directions on how to do it. Clear directions to do what? I know how to upload a file. I also filled in my full name and email address and I guess my GOOGLE photo (whatever that is needed for by CW?) at the Cakewalk Support form????? I do not want to SIGN up for dropbox.... Edited 8 hours ago by Pathfinder Link to comment Share on other sites More sharing options...
Pathfinder Posted 8 hours ago Author Share Posted 8 hours ago (edited) So is the cakewalk OFFICIAL SUPPORT FORM not a file dropping site? what the heck is it for then? tiny dump files? Edited 8 hours ago by Pathfinder Link to comment Share on other sites More sharing options...
OutrageProductions Posted 8 hours ago Share Posted 8 hours ago 6 minutes ago, Pathfinder said: So is the cakewalk OFFICIAL SUPPORT FORM not a file dropping site? what the heck is it for then? tiny dump files? Every forum site has a file attachment size limit. Every onboard direct messaging API/app has a file attachment size limit. Email clients have a file attachment size limit. All of which are commonly far less than the typical system diagnostic dump file size. So your only alternative is to upload it to a FTP protocol server like Dropbox or Google Drive, set it to be sharable, and then forward the URL link to the interested parties so they can download it... or you can run around in a circle chasing your tail. Or not. Your call. Link to comment Share on other sites More sharing options...
Pathfinder Posted 8 hours ago Author Share Posted 8 hours ago 27 minutes ago, OutrageProductions said: Every forum site has a file attachment size limit. Every onboard direct messaging API/app has a file attachment size limit. Email clients have a file attachment size limit. All of which are commonly far less than the typical system diagnostic dump file size. So your only alternative is to upload it to a FTP protocol server like Dropbox or Google Drive, set it to be sharable, and then forward the URL link to the interested parties so they can download it... or you can run around in a circle chasing your tail. Or not. Your call. Thanks you but I do NOT want to pay a dropbox subscription-Is that really that hard to understand? Is it really beyond the pale to expect the company that sells the product to have a way for their OWN DUMP files to be uploaded so they can help their customers and THEMSELVES? Link to comment Share on other sites More sharing options...
Pathfinder Posted 8 hours ago Author Share Posted 8 hours ago (edited) I also know that you and greg and others are trying to help...But it does not help me... Sorry. Edited 8 hours ago by Pathfinder Link to comment Share on other sites More sharing options...
AB99 Posted 7 hours ago Share Posted 7 hours ago 7 minutes ago, Pathfinder said: Thanks you but I do NOT want to pay a dropbox subscription-Is that really that hard to understand? Is it really beyond the pale to expect the company that sells the product to have a way for their OWN DUMP files to be uploaded so they can help their customers and THEMSELVES? You do not have to pay for 15gb of google drive. And perhaps even the free version of dropbox will work as long as the file is under 2gb. Good luck with all this. Please let us know if you need more help with this. Link to comment Share on other sites More sharing options...
Pathfinder Posted 6 hours ago Author Share Posted 6 hours ago 1 hour ago, AB99 said: You do not have to pay for 15gb of google drive. And perhaps even the free version of dropbox will work as long as the file is under 2gb. Good luck with all this. Please let us know if you need more help with this. I appreciate the info and the empathy..........I installed the WinDbg from Microsoft for the hell of it. dump files open no problem. Issue is I do not understand what I am looking at 🙂 Got a new dump file just now and it s still very large, even compressed. BUT, the forum and the CW support Form submission place both say they exceed the 4.8MN limit? They are NOT that large. At least not on my C drive. Link to comment Share on other sites More sharing options...
Pathfinder Posted 6 hours ago Author Share Posted 6 hours ago I am looking at the dump file and using google trying to see if I can understand wht the issue is. although CML(that's Chronic Myeloid Leukemia) fog your brain a bit I am gib ving it a try. I wish could copy\paster the test in the dump but I haven't found out how, if possible, yet. Thanks again Link to comment Share on other sites More sharing options...
OutrageProductions Posted 6 hours ago Share Posted 6 hours ago (edited) Free cloud storage is available from providers like Google Drive (15GB), Microsoft OneDrive (5GB), Mega (20GB), and Dropbox (2GB). Pick one and get some help from the Bakers, cuz very few people here can decipher a dump file completely. Or not. Your call. It's almost as if you don't really want to solve this issue. "You can lead a horse to water...." Edited 6 hours ago by OutrageProductions Link to comment Share on other sites More sharing options...
Pathfinder Posted 6 hours ago Author Share Posted 6 hours ago (edited) 5 minutes ago, OutrageProductions said: Free cloud storage is available from providers like Google Drive (15GB), Microsoft OneDrive (5GB), Mega (20GB), and Dropbox (2GB). Pick one and get some help from the Bakers, cuz very few people here can decipher a dump file completely. Or not. Your call. It's almost as if you don't really want to solve this issue. Oh I don't. Look I know I am not the only person with Cancer (CML) on this forum-plus severe anemia that they cannot find the cause and I get transfusions every month for now. Also waiting for back surgery for severe spinal stenosis... 2 months away............Otherwise I am fine. I don't need crappy remarks like yours and some others. I AM TRYING Edited 6 hours ago by Pathfinder Link to comment Share on other sites More sharing options...
AB99 Posted 6 hours ago Share Posted 6 hours ago (edited) 9 minutes ago, Pathfinder said: Oh I don't. Look I know I am not the only person with Cancer (CML) on this forum-plus severe anemia that they cannot find the cause and I get transfusions every month for now. Also waiting for back surgery for severe spinal stenosis... 2 months away............Otherwise I am fine. I don't need crappy remarks like yours and some others. I AM TRYING I am really sorry you are going through this and I pray that your health issues go away. You might try a private message to some of the Bakers here and see if something can be arranged fir assistance. They are good people. Edited 6 hours ago by AB99 Link to comment Share on other sites More sharing options...
Pathfinder Posted 6 hours ago Author Share Posted 6 hours ago 11 minutes ago, AB99 said: I am really sorry you are going through this and I pray that your health issues go away. You might try a private message to some of the Bakers here and see if something can be arranged fir assistance. They are good people. Thanks AB99, I am not feeling sorry for myself, I chose to go to Viet Nam, my choice. I am JUST OVERWHELMED. I di finally upload the dump file to Google drive . Now I need to find the email address to send and share it. Thanks and many of the folks here and in the original thread tried to be helpful. But some jus had to throw little digs in without knowing the whole story............. Jeeeezzzz. The world is turning into a cynical place, bu it's like i can move 🙂 Link to comment Share on other sites More sharing options...
Pathfinder Posted 6 hours ago Author Share Posted 6 hours ago 15 minutes ago, AB99 said: I am really sorry you are going through this and I pray that your health issues go away. You might try a private message to some of the Bakers here and see if something can be arranged fir assistance. They are good people. Yes I actually believe that also, that's why I have stayed or 35 years............ Link to comment Share on other sites More sharing options...
Pathfinder Posted 5 hours ago Author Share Posted 5 hours ago So I sent the link to CW support guy, Jonathan Sasor.........Hopefully I did it correctly so he can h get the file. Link to comment Share on other sites More sharing options...
Pathfinder Posted 5 hours ago Author Share Posted 5 hours ago I would feel much better if Jonathan S. told me he got the file or even that I shared it wrong so I could try again. Right now I have no Idea if the google share worked or not.............. 1 Link to comment Share on other sites More sharing options...
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