Problem with Presonus Faderport 2 in Sonar

[Randy]

Since I installed Sonar a few weeks ago, my Faderport 2 has stopped working. I can select Faderport in MIDI devices, and set up a control surface, but nothing works. I have been using AZ Controller in CBB and it has been working great for a long time.  I wonder if anyone else is having the same problem. The Faderport works fine in Studio One so I know that is not the problem. Appreciate any help, thanks!

[Jonathan Sasor]

8 hours ago, Randy said:

Since I installed Sonar a few weeks ago, my Faderport 2 has stopped working. I can select Faderport in MIDI devices, and set up a control surface, but nothing works. I have been using AZ Controller in CBB and it has been working great for a long time.  I wonder if anyone else is having the same problem. The Faderport works fine in Studio One so I know that is not the problem. Appreciate any help, thanks!

No issues with using a FaderPort with Mackie Control here. Make sure the ports are set correctly and that you have the appropriate options selected in Record tab of the MIDI section in the Preferences. 

If there's an issue with your MIDI configuration, you could try regenerating your CTRLSurface.dat and TTSSEQ.ini files in %appdata%\Cakewalk\Sonar by renaming/moving/deleting the old ones.

[msmcleod]

I've seen a couple of instances where AZController forgets its current preset for some reason.

Try re-opening the AZController dialog from the Utilities menu, reselecting the preset and saving.

[Randy]

Hi thanks for your replies. I cannot even select Faderport as a device. I am including a couple of screenshots hopefully to make the problem more clear.

[Promidi]

1 hour ago, Randy said:

Hi thanks for your replies. I cannot even select Faderport as a device. I am including a couple of screenshots hopefully to make the problem more clear.

Head over to Device manager (Start + run > devmgmt.msc) and view hidden devices, delete all unwanted midi devices.

See if that works for you.

[msmcleod]

The "There is not enough memory available" error in respect to MIDI devices almost always means another application has the MIDI device open.

Please check that there are no other applications using the MIDI port.  If another application has crashed, it may be it crashed without properly closing the MIDI port - if this is the case, reboot your PC.

[Randy]

OK I went thru and uninstalled "te Virtualmidi" and disabled "bomemidi" in device manager, still my FP2 does not work. I dont understand this, it worked great with AZ Controller in CBB, but as soon as I installed Sonar, everything stopped working. Please help me fix this, I miss my Faderport!

[azslow3]

First find what is not working.

1. is your latest screenshot where it doesn't work? The screenshot looks ok for me, FP2 is found and assigned to AZ Controller.
   • if AZ Controller does not "appears" as surface , even so Sonar shows MIDI ports and assignment: Sonar or hardware (including software loopers) issue, Sonar "think" device is not there (can't open, etc.)
   • if AZ Controller appears as surface, open it and check "Last MIDI event". When you press/move something on device, do you see new messages are coming?
     • if yes, select FP2 preset. If still doesn't work, press stop (square) button and let me know what you see in the "Last MIDI event"
     • if no (no messages are coming), recheck "Record" settings (your previous screenshot was fine, but something could change in between). If everything is fine there, Sonar has probably messed your MIDI devices. Delete its TTSSEQ.ini (correct one, if you have CbB  / Splat / etc. installed, each has its own). In Windows Device Manager show hidden devices and "cleanup" duplicates (ghosts).
2. if you can't get what you show on the latest screenshot.
   • Delete TTSSEQ.INI and cleanup ghost  MIDI devices in Windows Device manager.
   • Recheck you use MME driver

Unlike with other surface plug-ins, AZ Controller shows what it is receiving. So easy to check what is going on. But Sonar has to instantiate it first and assign proper MIDI ports.  Apart from locked ports ("no memory" error, Microsoft has assigned the same error code to real "no memory" and "MIDI device is in use"...), there is probability Sonar still can mess with MIDI devices (till Mark has  managed to get it under control  ). As I have mentioned, every product has own settings file, it can happened CbB has managed to create "stable working" configuration for FP2.

[Randy]

Hi Alexey, yes those screenshots are current. I looked at "last midi event" and it is changing. I tried uninstalling and reinstall AZ control, still doesn't work.

I tried deleting TTSSEQ.INI, still doesn't work. Driver mode is set to MME. When I open AZ Controller, most fields are blank. 

[azslow3]

You need to load Faderport 2 preset into AZ Controller.

Int the top left corner, after "Presets:", you should see "AZ Faderport V2 0.5" (or 0.0 at the end, depends which preset you want). In the screenshot that field is blank, also there is some "Detached 0" control, there is no such in mentioned preset.

In case you have forgotten how to get it, download from https://www.azslow.com/index.php/topic,444.0.html (attachment to the second post for 0.5), import from Utilities/Cakewalk Plug-in Manager), then you can select it.

Select it when some project is loaded. Save the project. Close Sonar. It seems like that way selected preset will be preserved (there is some misunderstanding between Sonar and AZ Controller about the time preset is modified and should be saved, AZ Controller was written at the time Sonar was always saving the preset...).