Trying to add ProChannel preset to one of my projects in Sonar throws error and crashes Sonar

[tdehan]

Trying to add ProChannel preset to one of my projects in Sonar throws error and crashes Sonar.  I've attached the .txt associated with the .dmp file which is to large to upload and which I have no idea how to read or rather should say don't know what I am looking for in it.   it does not throw and error or crash when doing the same thing in Bandlab Cakewalk.

Can't Stop The Feeling-deleted-tracks6_LIVE_07122025_122631.txt

Edited July 12 by tdehan

[Jonathan Sasor]

1 hour ago, tdehan said:

Trying to add ProChannel preset to one of my projects in Sonar throws error and crashes Sonar.  I've attached the .txt associated with the .dmp file which is to large to upload and which I have no idea how to read or rather should say don't know what I am looking for in it.   it does not throw and error or crash when doing the same thing in Bandlab Cakewalk.

Can't Stop The Feeling-deleted-tracks6_LIVE_07122025_122631.txt 2.27 kB · 2 downloads

Use a file sharing service like google drive, Dropbox, or one drive to upload the dump file to, then post a link either here or via the form in "report a problem" in the help menu of the app. 

[tdehan]

@Jonathan Sasor How about if you provide a link to a share I can upload it to?  This is now happening on 9 out of 10 times when trying to add a ProChannel Preset to a track on any project!!  As stated, this is not happening on Bandlab Cakewalk... only Sonar.

Edited July 13 by tdehan

[tdehan]

@Jonathan Sasor I've attached a .zip file of the .dmp file here.

Can't Stop The Feeling-deleted-tracks6_LIVE_07122025_122512.zip

[pedwal wally wally wha]

support@cakewalk.com

[tdehan]

23 minutes ago, pedwal wally wally wha said:

support@cakewalk.com

Done!

[msmcleod]

@tdehan - I can't seem to reproduce your issue here using  the stock presets.  Can you PM me the ProChannel preset you were trying to load?

[tdehan]

8 minutes ago, msmcleod said:

@tdehan - I can't seem to reproduce your issue here using  the stock presets.  Can you PM me the ProChannel preset you were trying to load?

It happens with any of the Presets randomly.

[msmcleod]

13 hours ago, tdehan said:

It happens with any of the Presets randomly.

@tdehan - I've sent you a PM.