BandLab login problem

[Paul G]

BandLab won't send me the security code via email when I try to log in.  Any suggestions?

Also, when I try to activate CbB it asks me to log in, but CbB says I'm already logged in.

Thanks for any help.

Paul

Edited July 11 by Paul G
typo

[Promidi]

27 minutes ago, Paul G said:

Also, when I try to activate CbB it asks me to log in, but CbB says I'm already logged in.

From CbB help menu, Log off and then log on.   Sometimes you need to close existing browser windows first.

[Paul G]

12 minutes ago, Promidi said:

From CbB help menu, Log off and then log on.   Sometimes you need to close existing browser windows first.

Thanks, I'll try that.

[Paul G]

When I opened CbB it now says I'm activated.  Hummm...

I still can't get BandLab to send me the login security code.  When they first started using this code, it worked. 

Any help appreciated.  Thanks.

Paul

[Paul G]

It turns out my email client was the problem.

Paul