Larry Shelby Posted Sunday at 06:35 PM Share Posted Sunday at 06:35 PM It says the site is "under maintenance" but it's been a week.... https://www.bestservice.com/ 1 Link to comment Share on other sites More sharing options...
LAGinz Posted Sunday at 07:11 PM Share Posted Sunday at 07:11 PM Hope it’s nothing significant. They are good guys. 2 Link to comment Share on other sites More sharing options...
Technostica Posted Sunday at 08:05 PM Share Posted Sunday at 08:05 PM (edited) If it was bankruptcy I suspect it would be formally announced, so maybe a ransomware attack. Edited Sunday at 09:03 PM by Technostica 1 Link to comment Share on other sites More sharing options...
Amicus717 Posted Monday at 01:22 AM Share Posted Monday at 01:22 AM Their Facebook page is still showing a little bit of activity, and they responded to a request yesterday for clarification on their status -- but only with a copy-and-paste of the website message. I've invested a chunk of money in their libraries, and that just makes me nervous... 1 Link to comment Share on other sites More sharing options...
Fleer Posted Monday at 02:02 AM Share Posted Monday at 02:02 AM I hope they don’t go the way of the dodo, or Times+Space. 3 Link to comment Share on other sites More sharing options...
Nitrate Audio Posted Monday at 11:01 AM Share Posted Monday at 11:01 AM 8 hours ago, Fleer said: I hope they don’t go the way of the dodo, or Times+Space. its starting to look like it 1 Link to comment Share on other sites More sharing options...
Technostica Posted Monday at 03:27 PM Share Posted Monday at 03:27 PM This was posted on VIC: "From all I know, I just can say: don't panic, they will be back." Chris Hein 2 Link to comment Share on other sites More sharing options...
Max Arwood Posted Monday at 06:02 PM Share Posted Monday at 06:02 PM What is VIC? https://vi-control.net thanks 1 Link to comment Share on other sites More sharing options...
Technostica Posted Tuesday at 10:51 AM Share Posted Tuesday at 10:51 AM They have updated the website to show this: Our website is currently unavailable due to a technical incident. We're working hard to get everything back up and running as quickly as possible. Data security and the protection of your information are our top priorities. We're in close collaboration with a team of skilled IT experts to find a fast and secure solution. We truly appreciate your support and patience! If you have urgent questions, you can reach us from Monday to Friday by phone at +49 89 45228920 (from 10am to 5pm, UTC+1). 2 Link to comment Share on other sites More sharing options...
Carl Ewing Posted Tuesday at 11:32 AM Share Posted Tuesday at 11:32 AM 36 minutes ago, Technostica said: They have updated the website to show this: Our website is currently unavailable due to a technical incident. We're working hard to get everything back up and running as quickly as possible. Data security and the protection of your information are our top priorities. We're in close collaboration with a team of skilled IT experts to find a fast and secure solution. We truly appreciate your support and patience! If you have urgent questions, you can reach us from Monday to Friday by phone at +49 89 45228920 (from 10am to 5pm, UTC+1). I gotta see the back end of their website. I can't imagine a scenario - other than a ransomware attack where they had essentially zero security or fallback protocols - that would take a business website down for a full week. "I'm sorry, we made no sales this week because our website is down." You'd never get a bank loan ever again lol. Link to comment Share on other sites More sharing options...
Scott R. Garrigus Posted Tuesday at 11:57 AM Share Posted Tuesday at 11:57 AM (edited) Sounds like it may have been a data breach. It can definitely take some time to figure these out. Edited Tuesday at 11:58 AM by Scott R. Garrigus Link to comment Share on other sites More sharing options...
Nitrate Audio Posted Tuesday at 03:26 PM Share Posted Tuesday at 03:26 PM 3 hours ago, Scott R. Garrigus said: Sounds like it may have been a data breach. It can definitely take some time to figure these out. yup. thats what it seems like to me. hopefully no credit card info is stored on their old system. Link to comment Share on other sites More sharing options...
bluzdog Posted Tuesday at 05:46 PM Share Posted Tuesday at 05:46 PM 2 hours ago, Nitrate Audio said: hopefully no credit card info is stored on their old system. It's not fool proof but that's why I use Paypal for online purchases. I feel like the fewer places that get my info, the better. 8 Link to comment Share on other sites More sharing options...
Salvatore Sorice Posted yesterday at 05:24 PM Share Posted yesterday at 05:24 PM Paypal sounds like a good idea for plugin / software purchases - I'll have to try that going foward! One thing I've ALWAYS done - and highly recommend if your credit card offers it - is to use a Virtual Card number for ANY subscription service. That allows you to set the maximum amount that can be charged, and in the case of those pesky annual subscription charges, you can set the allowed amount to $1 after the first charge. Then when they try to renew, it fails, and they email you, decide if you want to re-up. If you do, just adjust the allowable charge amount so it goes through. 3 5 Link to comment Share on other sites More sharing options...
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