Brian Walton Posted Wednesday at 07:16 PM Share Posted Wednesday at 07:16 PM Website to open a ticket seems busted too. I've been a massive proponent of TONEX (own multiple pedals as well as the software). But this was an unbelievable disappointment taking it out of the box and it won't even turn on after waiting well over a month after the initial pre-order was supposed to close. 3 Link to comment Share on other sites More sharing options...
IK Multimedia Posted Wednesday at 09:04 PM Share Posted Wednesday at 09:04 PM Sorry about the ticket thing, our IT staff is aware of site issues and is working on them. In the mean time could you PM me your IK username and order number and I'll see what's going on? We will take care. 5 Link to comment Share on other sites More sharing options...
Brian Walton Posted Wednesday at 09:41 PM Author Share Posted Wednesday at 09:41 PM 37 minutes ago, IK Multimedia said: Sorry about the ticket thing, our IT staff is aware of site issues and is working on them. In the mean time could you PM me your IK username and order number and I'll see what's going on? We will take care. Yes, thank you. 1 Link to comment Share on other sites More sharing options...
IK Multimedia Posted Thursday at 04:12 PM Share Posted Thursday at 04:12 PM I verified with our Support Manager that your issue is being handled with urgency. 4 Link to comment Share on other sites More sharing options...
Mr No Name Posted Thursday at 04:36 PM Share Posted Thursday at 04:36 PM Ik multimedia are one of the better companies imo, make some very good plug ins at a decent price, not tried their physical equipment. Hopefully you just got a dodgy unit and it's not a major manufacturing fault at the factory, that would be a disaster. Link to comment Share on other sites More sharing options...
kitekrazy1 Posted Friday at 02:42 PM Share Posted Friday at 02:42 PM 22 hours ago, Mr No Name said: Ik multimedia are one of the better companies imo, make some very good plug ins at a decent price, not tried their physical equipment. Hopefully you just got a dodgy unit and it's not a major manufacturing fault at the factory, that would be a disaster. That's their best stuff Link to comment Share on other sites More sharing options...
IK Multimedia Posted Friday at 03:40 PM Share Posted Friday at 03:40 PM For those having issues, we posted this around but I wanted to post here (since I'd probably get deleted if I posted in its own thread): Important Update: We will be taking our sites and services down for maintenance to fix the intermittent issues on our web platforms/services. We expect the outage to last 30 minutes but it could be longer (though we aim for it to be 30 minutes). Thank you for your patience and support, we appreciate it and you. 2 Link to comment Share on other sites More sharing options...
Mr No Name Posted Friday at 04:04 PM Share Posted Friday at 04:04 PM 1 hour ago, kitekrazy1 said: That's their best stuff they've got some tiny computer speakers that are supposed to be very good, can't recall the name, like the Function one of computer speakers. they are quite expensive though. Link to comment Share on other sites More sharing options...
IK Multimedia Posted Friday at 10:16 PM Share Posted Friday at 10:16 PM iLoud Micro Monitor, and iLoud Micro Monitor Pro. Much more than just computer speakers, they are legit and you can absolutely mix with them on the go. The non-pro are only $/€349.99 MSRP and currently in US/Canada are on sale for a great deal lower. I have a couple of pairs of those and haven't made the jump to the Pro units but I'm getting those for my downstairs jam spot / DAWless quick recording area. 1 Link to comment Share on other sites More sharing options...
Brian Walton Posted 20 hours ago Author Share Posted 20 hours ago On 5/29/2025 at 12:12 PM, IK Multimedia said: I verified with our Support Manager that your issue is being handled with urgency. Update, replacement amp arrived today and this one turns on. Won't be able to crank it past low bedroom volume until tomorrow but glad to report that it can get fairly quiet as most reviews kept focusing on how loud it was on "3." Appreciate the help getting this sorted and resolved quickly. 4 Link to comment Share on other sites More sharing options...
ALC Posted 16 hours ago Share Posted 16 hours ago (edited) On 5/30/2025 at 9:04 AM, Mr No Name said: they've got some tiny computer speakers that are supposed to be very good, can't recall the name, like the Function one of computer speakers. they are quite expensive though. On 5/30/2025 at 3:16 PM, IK Multimedia said: iLoud Micro Monitor, and iLoud Micro Monitor Pro. Much more than just computer speakers, they are legit and you can absolutely mix with them on the go. The non-pro are only $/€349.99 MSRP and currently in US/Canada are on sale for a great deal lower. I have a couple of pairs of those and haven't made the jump to the Pro units but I'm getting those for my downstairs jam spot / DAWless quick recording area. I got the iLoud Micro Monitor when there was a refurb sale on Reverb.com (B-stock from IK Multimedia) (under $200) two years ago. They sound amazing for its size. https://reverb.com/shop/ikmultimedia?condition=b-stock I just checked and it’s currently on sale for $229.99: https://www.ikmultimedia.com/news/?item_id=18051. Edited 16 hours ago by ALC Link to comment Share on other sites More sharing options...
Craig Fowler Posted 14 hours ago Share Posted 14 hours ago 5 hours ago, Brian Walton said: Update, replacement amp arrived today and this one turns on. Won't be able to crank it past low bedroom volume until tomorrow but glad to report that it can get fairly quiet as most reviews kept focusing on how loud it was on "3." Appreciate the help getting this sorted and resolved quickly. Be curious to see what you think of it when you've had a chance to put it through it's paces properly. Link to comment Share on other sites More sharing options...
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