MusicMan Posted April 30 Author Posted April 30 22 minutes ago, Skijumptoes said: At least you haven't got to download everything and store it on an external as they refuse you access after a year now. So some progress being made, although how that was ever a thing to start with is crazy. Yeah it definitely shouldn't have even been a thing. But I also have a lot of respect for IK for changing that. Installers the majority of them seem to suck. I HATE Softube's. They try and charge $1000 for the Weiss Complete bundle and then are too lazy to even give you options in their installer to stop installing AAX and VST2.! They literally waste a heap of gigabytes and plugin scan times (and sometimes those VST2 /AAX cause issues and crashes during scans) for things I'll never use. I refuse to buy their Volume for that reason alone, as it would reinstall even more every update. The worst part is I don't even need their installer to do more.. I need it literally to do less! Also on a secondary laptop I use that doesn't have much space at times, if I want to update something like Tape, which is only under 100MB, it says there's not enough space until there's around 10GB! It's like they do a space check for every single plugin they make, if you were installing everything at once, instead of just what you're installing 🤣 2
kitekrazy Posted April 30 Posted April 30 I seem to have less issues with IK compared to other companies. I can download from their website everything I have.
Magic Russ Posted April 30 Posted April 30 On 4/29/2025 at 4:14 AM, Larry Shelby said: Here's what's new What’s New Pianoverse, with its 9 pianos and 33 cinematic spaces The full version of TONEX + 9 Signature Collections AmpliTube Morley Collection with 3 classic stompbox FX T-RackS 6’s streamlined workflow and 10 new processors ARC 4, boosting faster calibration and stunningly natural results For some reason it's not registering the Morley Collection for me. 1
cclarry Posted April 30 Posted April 30 I got a response asking me "are they not showing up in your account or in the Plugins themselves?" I was pretty specific that I had tried to "restore my purchase" which logically would elminate the plugin scenario", but anyways, they sent me Serial #'S for the missing products, which really doesn't SOLVE the problem that Total Studio 5 Max doesn't show up in my account at all, and that something is broken that kept me from getting what I paid for in the first place.
Magic Russ Posted April 30 Posted April 30 In my case it does not show up in my account. If I go to their download manager and click on Collections, it displays serial numbers for every collection except that one.
cclarry Posted April 30 Posted April 30 They only sent me Serial #'s for Tonex Collections Vol. 1 and Lurssen Mastering EQ... I've sent a follow up about Morley Collection. 1
cclarry Posted April 30 Posted April 30 Morley is square now! So I guess that's it...until I find something else missing...LOL 2
kitekrazy Posted May 1 Posted May 1 6 hours ago, Larry Shelby said: Morley is square now! So I guess that's it...until I find something else missing...LOL What did you do? I didn't notice these were missing until now.
cclarry Posted May 1 Posted May 1 31 minutes ago, kitekrazy1 said: What did you do? I didn't notice these were missing until now. I sent support a Ticket KK and they got it squared away. This has been a disaster of a launch for sure! 2
kitekrazy Posted May 1 Posted May 1 (edited) 51 minutes ago, Larry Shelby said: I sent support a Ticket KK and they got it squared away. This has been a disaster of a launch for sure! You may have forgotten the same disaster with TS 4.5 or something like that with Sampletank libraries. Unfortunately I had to deal with a clueless support person. https://forum.ikmultimedia.com/viewtopic.php?f=5&t=40995 Edited May 1 by kitekrazy1 1
deangersmith Posted May 1 Posted May 1 I puchused maxgrade 5, I just upgrade when ever it happens, but there is nothing showing in the product manager that says total studio 5, in fact all my previous versions max4, 3, 2 etc are all missing too, tonex showing nothing with regard to: Alex Lifeson Legacy Boutique Overdrives Gus G. Tone Asylum Hyde Street Amp Locker Joe Satriani Amp Vault MESA/Boogie Reference Metal Gems ODS Legends RedSeven Hybrid100 nonme of it, I see piano verse and thats about it lol, so i upgraded for £99 and got pianoverse. Really lame......
cclarry Posted May 1 Posted May 1 2 hours ago, deangersmith said: I puchused maxgrade 5, I just upgrade when ever it happens, but there is nothing showing in the product manager that says total studio 5, in fact all my previous versions max4, 3, 2 etc are all missing too, tonex showing nothing with regard to: Alex Lifeson Legacy Boutique Overdrives Gus G. Tone Asylum Hyde Street Amp Locker Joe Satriani Amp Vault MESA/Boogie Reference Metal Gems ODS Legends RedSeven Hybrid100 nonme of it, I see piano verse and thats about it lol, so i upgraded for £99 and got pianoverse. Really lame...... You'll also find that the Morley Collection is locked still. It's the same issue that I had and I had to send a support ticket and they sent me serial #'s for the missing items...
ZincT Posted May 1 Posted May 1 (edited) It's the usual crap from IKM when they launch something new. Their pre launch testing appears lacking; they would rather launch and let their customers find the problems for them. So, I can wait until they have all of this sorted. Edited May 1 by ZincT 2
cclarry Posted May 7 Posted May 7 7 hours ago, husker said: Did IK ever get their Morley issue sorted out? I can't say if they did generally, but they just sent me a serial # for it, and the other missing products.
Magic Russ Posted May 7 Posted May 7 7 hours ago, Larry Shelby said: I can't say if they did generally, but they just sent me a serial # for it, and the other missing products. Same here and they did so fairly quickly. 1
dubdisciple Posted May 7 Posted May 7 My upgrade is $199. I thought i owned a version of max. It gets confusing because it looks like they listed everything separately
cclarry Posted May 7 Posted May 7 40 minutes ago, dubdisciple said: My upgrade is $199. I thought i owned a version of max. It gets confusing because it looks like they listed everything separately Add it to the cart and you should get a coupon for another $100 off 1 1
dubdisciple Posted May 8 Posted May 8 17 hours ago, Larry Shelby said: Add it to the cart and you should get a coupon for another $100 off Didn't happen. Ik stuff always confuses me.
cclarry Posted May 8 Posted May 8 (edited) 28 minutes ago, dubdisciple said: Didn't happen. Ik stuff always confuses me. It won't be added automatically. The code will appear right here and you have to check the box Edited May 8 by Larry Shelby
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