WHAT ABOUT loyalty discounts for existing customers who already own most of the items offered in a bundle?

[ToneDeF]

On 1/17/2025 at 9:52 PM, Andrew Aversa said:

We do this! We have automatic 'complete my bundle' logic; if you are logged in and add a bundle to your cart that you already own a component of, you'll get a proportional discount. But also, we have a Personalized Deals section which allows you to effectively create your own bundle with an increasing, scaling discount, that is further tailored based on # of products owned (including related products), kinda like Fabfilter.

Yes, I can confirm from personal experience that Impact Soundworks is indeed one of the vendors who generously offers loyalty discounts for the products they sell, just as you described, along with a points loyalty program to earn discounts and free product.

There are quite a few vendors who fall into the "et al." part of the list I initially provided.  The few vendors I name-dropped were just a small number who quickly came to mind; looking back, I probably should not have name-dropped any, as my intention was to be objective and not to give any impression of favoritism.

Edited yesterday at 05:14 AM by ToneDeF

[ToneDeF]

On 1/17/2025 at 3:34 PM, IK Multimedia said:

... have gone to the mat for some nice changes (like the elimination of the sound reactivation period/fees ...).  We're not all the way there for everything but progress has been made.

I'd like to personally thank you and your colleagues who advocated for us customers to get rid of IK Multimedia's sound reactivation period/fees; I really abhorred that practice and was quite chuffed to see its demise. 

[jude77]

On 1/16/2025 at 2:41 AM, MusicMan said:

Waves looks after you by offering cheap discounts on the bundles until you upgrade to the largest ones and then you're locked in to paying the max WUP I believe, as you can't WUP the individual plugins, only the total bundle. Someone can probably jump in and correct me if that's not right.

So if that's the case, they're probably still better than IK, UA, Softube, etc. in that regard, but leave lot to be improved.. that and they gave everyone with perpetual licenses the middle finger by trying to go subscription only, which meant that users who didn't pay an ongoing fee would never be able to WUP again..

Glad that play crashed and burned 🤣

I still haven't gotten over that one.  Maybe one day I'll make peace with them again, but as for now they are definitely on the "No-Fly" list.

[MusicMan]

7 hours ago, jude77 said:

I still haven't gotten over that one.  Maybe one day I'll make peace with them again, but as for now they are definitely on the "No-Fly" list.

Yep, it's the worst I've seen in the audio plugins industry ever. Even if other companies went subscription only, it wouldn't be so bad, as you would likely have free compatibility updates for a while and things would keep working. Waves knew that their plugins would break for many, that they wouldn't provide any free updates once your current WUP expired and would've left those users with no alternatives but to subscribe, or not use their plugins they already paid for. 

Total disregard towards their customers.

[MusicMan]

On 1/19/2025 at 5:01 AM, ToneDeF said:

I'd like to personally thank you and your colleagues who advocated for us customers to get rid of IK Multimedia's sound reactivation period/fees; I really abhorred that practice and was quite chuffed to see its demise. 

That was a huge step in the right direction. It was definitely a blocker for more sales too and it's easier to recommend IKM more now after that. The lack of proper upgrades is probably IK's biggest downside currently for me. Their installer could use some work as well, but it mostly works.

Everyone always hates and freaks out about the T Racks processors being installed that they don't own, but I seem to be one of the few people that didn't mind that.. it was easy to randomly drop into one of those plugins and check them out whenever. Caveat being disk space and plugin versions. As long as they don't use a lot of extra space, or force you to install VST2 and AAX and leading to even longer scan times again (Softube = epic fail there), then it's not too bad.

I'd never buy Volume from Softube, apart from them not recognising that I already own so much of the bundle, but also because they would waste at least 10GB of disk space by installing VST2 and AAX for everything in the bundle, without a way to opt out.

Edited 16 hours ago by MusicMan