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Short fast audio drop outs


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I just got a new recording computer build just for recording, windows 10 home with an apollo 8x interface,  and have updated versions of everything. As I am adding more plugins I am getting one second audio drop out more and more but it doesn't appear to be the CPU. Even when nothing is playing it still does it as you can hear the static of hiss from the signals drop in and out. If I shut Cakewalk down the hiss coming over ht the monitors long longer drops in and out. I will paypal anyone who solves this problem $100. :) Here is a fast video I made to show the  issue. I cannot do screen grab recording on Cakewalk so I had to use a video camera, apologies.

 

 

Thank you,

James

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Trouble shooting 101. 
The process of elimination. 
You don’t mention if you  get that cut out if you open a blank project? 
When at the end you say you shut Cakewalk down what do you mean? I can still see it in the background! Are you disabling the audio engine? 

What happens if you bypass all effects? 
That’s a pretty bad noise floor! 
Did you optimize the new computer for audio, Run the Resplendence Latency monitor and Why So Slow? 
 

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Thinking about this because it seems to be cutting out all the sound then this would have to be an effect on the master bus. Or something shutting down the audio engine. 
Your video is not clear enough to see if the audio engine is cut out. 
 

You can use OBS free screen recording software to capture this clearly. 

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3 minutes ago, Sock Monkey said:

Trouble shooting 101. 
The process of elimination. 
You don’t mention if you  get that cut out if you open a blank project? 
When at the end you say you shut Cakewalk down what do you mean? I can still see it in the background! Are you disabling the audio engine? 

What happens if you bypass all effects? 
That’s a pretty bad noise floor! 
Did you optimize the new computer for audio, Run the Resplendence Latency monitor and Why So Slow? 
 

Hey Sock, thank you for helping. Sorry for not clarifying, I mean that I have Cakewalk open, but not playing any tracks. The static is from some of the tape plugins that give off that old hiss sound. That is the Arturia Tape J-37, and one of the presets screams with static hiss.  I also cranked the monitors up so it could be heard better for the cutting in and out.

That is a great idea to start out with a fresh track and see. I have a new track open right now with just the J-37 on the fuzzy preset and it has not done it at all in the 5 minute since i opened it. I am going to keep adding the same plugins that i have been using to see if it is one of them. I think it might be a combination of a lot of plugins and the audio, but I don't know yet.

If i bypass the effects it does not seem to stop it. I have hit the freeze on some of the tracks to see if that would work and it has not.

I did what i knew to do from videos and the forum to optimize for audio and i downloaded LatencyMon to scan and it says it is fine. It says system should be running fine with no audio dropouts.

 

I don't know if the audio engine has been disabled, i am checking now. I do get audio dropout messages and they have a 13 after them.  Here is what it says.

 

image.png.aa93dbaa8b5d6a56e8f1b16506a71719.png

 

buffer set at 512

image.png.af34b302f41a299d5581b1197c585d9d.png

image.png

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8 minutes ago, Sock Monkey said:

Thinking about this because it seems to be cutting out all the sound then this would have to be an effect on the master bus. Or something shutting down the audio engine. 
Your video is not clear enough to see if the audio engine is cut out. 
 

You can use OBS free screen recording software to capture this clearly. 

Awesome, yes, it sucked that I could not use the xbox recorder on windows for cakewalk. I just downloaded the OBS and i am watching a video on how to set it up to record. Thank you.

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That message seems to be implying that while you are running Cakewalk another app is accessing the Audio driver. This is normally fine for me unless that app is using 44.1. I only use 48 because Video is 48.  But defiantly when your interface changes Sample rate it will shut off the audio engine.  

Make sure you didn't have any other audio apps running. 

I because I do use OBS and screencapture I only use 48 as well as everything is set to not have exclusive access to the driver. I can run Sonar/Cakewalk or any Daw while recording in OSB as well as playing music on Media player. The music is 48 too. I can also run You Tubes with Sonar running. But if I accidentally play a 44.1 music file the audio engine will cut out.  But your cut out sounds like a plug in to me. The audio engine makes a loud/ quiet pop normally. 

May I ask why you would want to add tape hiss to a recording?? seems counterproductive? I've spent a lot of money over the years to get rid of stuff like that! 

Edited by Sock Monkey
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if you are going to add tape hiss make sure the hiss the the very last thing on the master bus, like as if you were recording to tape, if you are using any compressors or limiters after tape hiss it will amplify the hiss,  a tape machine was always very last thing in the chain of recording.

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You should also push the audio extremely high into the tape input. This will reduce the noise. This is also the way an engineer would have used it back in the day.  

Edited by Max Arwood
Took out some beee 😝
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9 hours ago, Sock Monkey said:

That message seems to be implying that while you are running Cakewalk another app is accessing the Audio driver. This is normally fine for me unless that app is using 44.1. I only use 48 because Video is 48.  But defiantly when your interface changes Sample rate it will shut off the audio engine.  

Make sure you didn't have any other audio apps running. 

I because I do use OBS and screencapture I only use 48 as well as everything is set to not have exclusive access to the driver. I can run Sonar/Cakewalk or any Daw while recording in OSB as well as playing music on Media player. The music is 48 too. I can also run You Tubes with Sonar running. But if I accidentally play a 44.1 music file the audio engine will cut out.  But your cut out sounds like a plug in to me. The audio engine makes a loud/ quiet pop normally. 

May I ask why you would want to add tape hiss to a recording?? seems counterproductive? I've spent a lot of money over the years to get rid of stuff like that! 

This is all good stuff, thank you for putting the time in to help.

I don't use the tape his preset with the hiss in any songs, and I am not sure why the plugin comes with a preset that is so fuzzy. In fact, I am getting ready to spend a lot of money to make it stop.😄  I just chose the tape his preset to increase the hiss to the fullest amount so that it could be heard on my video. I needed the loud hiss so that you could tell more clearly when the drop outs came along.

I am not a techy so I have to read the comments here and then search online to see what that all means. I do understand something else running would also use the audio driver, I just don't know what that would be. I only have cakewalk open when i record as i am in the habit of turning everything off to save CPU. Those quick silent clips happen at irregular intervals and not on a specific timing, but always around 5 to 10 seconds apart, sometimes the song will play for 20 or 30 seconds with nothing but then it starts again.

I think it is either one of the plugins, or it is the sample rate somewhere that is not in sync with something else. The 44.1 vs 48 sounds like something that is effecting my computer. I will have to check that out. It's looks like it is an audio engine thing going on.

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6 hours ago, Max Arwood said:

I’m always curious type. I just wanna know what the plug-in was that caused the silence??

Thank you both for jumping in on this. I am going to save this song as in a file called "test" and I am going to start deleting the plugins one at a time and then closing out and restarting to see if i can figure out which one it is. I also am then going to see what Sock was saying about the other audio running somewhere is not an issue. I feel like I have to figure out if it is something going on INSIDE cakewalk that is causing it, or something outside cakewalk that is causing it, but only happens when cakwalk is on. The other question I have is would a plugin cause this silence spots to happen, even with no tracks playing?

for the $100, i think it goes to whomever finds what it is or sugguests what lead to it being solved. and if two people at the same time post the same thing that fixes it, you both get a $100. 😄

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