Free Pure Plate reverb from UAD

[Pat Osterday]

1 hour ago, Tianzii said:

Now I kind of regret buying it.  

Totally understand!  I was so close to getting it but passed... then they wound up giving most as freebies or free with purchase someplace.  The LA2A Tube is good enough for me - wouldn't mind the full collection, but have plenty of other LA2A/Opto comps.

[Tianzii]

18 hours ago, Pat Osterday said:

Totally understand!  I was so close to getting it but passed... then they wound up giving most as freebies or free with purchase someplace.  The LA2A Tube is good enough for me - wouldn't mind the full collection, but have plenty of other LA2A/Opto comps.

I mean, I don’t mind offering them for free as marketing hooks, but imho UAD and other companies should respect their customers and offer them the same deals. If you offer free stuff machine unlockable to new members, give your current customers the same options, even if they already have the cloud unlockable version.

The same applied a few weeks ago when KV331, offered the Synthmaster 2 Player + 3 preset packs for $5, then it sent to current customers a $10 gift coupon to get 2 free packs. Old customers ended up with 2 packs, new members ended up with 5 packs.

And they they are wondering why no one buys from them again…

Customer retention sucks.

Nasty!

Edited December 24, 2024 by Tianzii