Tascam US-2400

[Peter Hudson]

I have had the US-2400 working perfectly on a 2 year old version of Cakewalk by Bandlab and Windows 8.1. I even had the rotaries controlling the ProChannel EQ thanks to help from this forum and our son, who is a software engineer.

I have now upgraded to Windows 11 and the latest free version of Cakewalk and the US-2400 is not responding correctly even though I have it set up as before.  The faders appear to do random movements and the Pan, Aux and Channel buttons can not decide which is which.

Is this a known issue and is there a fix?

[Glenn Stanton]

you upgraded your PC? + OS + CbB, and then you installed the newest US-2400 drivers? all operating modes are correct? 

if the drivers aren't W10 or later, run in compatibility mode to see if that corrects the behaviour. if not, open a support ticket with the Cakewalk folks.

Edited 7 hours ago by Glenn Stanton

[Peter Hudson]

47 minutes ago, Glenn Stanton said:

you upgraded your PC? + OS + CbB, and then you installed the newest US-2400 drivers? all operating modes are correct? 

if the drivers aren't W10 or later, run in compatibility mode to see if that corrects the behaviour. if not, open a support ticket with the Cakewalk folks.

Many thanks for your response, unfortunately it isn't the model 2400 mixer that I have it is the Tascam US-2400 Control Surface which is no longer supported by Tascam.

[Bass Guitar]

I think this sort of says it all. The driver hasn't been updated since 2007! 

I have the us1641 audio interface which is same vintage.  they updated the driver in 2016. But it no longer works very well with W11. It kind of worked with W10. 

I still have 2 computers running W7 for this very reason and I can use it no problem to record 14 tracks of audio live. But yes it's a great piece of gear that has only been forced out of use by windows updates. I also have a M-Audio Fast track pro that is the same issue. There's zero wrong with either of these interfaces but they only work on W7.  

 

[Peter Hudson]

31 minutes ago, Bass Guitar said:

I think this sort of says it all. The driver hasn't been updated since 2007! 

I have the us1641 audio interface which is same vintage.  they updated the driver in 2016. But it no longer works very well with W11. It kind of worked with W10. 

I still have 2 computers running W7 for this very reason and I can use it no problem to record 14 tracks of audio live. But yes it's a great piece of gear that has only been forced out of use by windows updates. I also have a M-Audio Fast track pro that is the same issue. There's zero wrong with either of these interfaces but they only work on W7.  

 

Hmmm I may have to revert to my old setup then.  Many thanks for your response.

[Glenn Stanton]

maybe try it using W7 or W8 compatibilty to see if it changes anything.

[Peter Hudson]

12 minutes ago, Glenn Stanton said:

maybe try it using W7 or W8 compatibilty to see if it changes anything.

Thanks I will give that a try.