Can't activate Cakewalk by Bandlab

[james rector]

It tells me every time the password is not right. Does not matter what default browser I use.   When I know the pass is good and can randomly get into Bandlab with it. The new Bandlab assistant has nothing about activating Cakewalk............I am confused.

 

 

Edited November 17, 2024 by james rector

[Nigel Mackay]

This is Cakewalk Sonar you have the problem with. CakewalkByBandlab is a different app.  Try asking for help in the Sonar Section.

[Promidi]

Are you going to the Cakewalk by Bandlab help menu and logging on from the resultant screen.

That is the only log on screen that will activate Cakewalk by Bandlab.

If you are still having issue then maybe flick an email to support@cakewalk.com.  Do this if you need a password reset.

[james rector]

On 11/18/2024 at 7:53 PM, Promidi said:

Are you going to the Cakewalk by Bandlab help menu and logging on from the resultant screen.

That is the only log on screen that will activate Cakewalk by Bandlab.

If you are still having issue then maybe flick an email to support@cakewalk.com.  Do this if you need a password reset.

A month or so ago, the problem was resolved. Then it is back to night.  Tonight when I try to reg it keeps saying it is not connect to the net. Yet, here I am, logged into Bandlab.  

[Promidi]

31 minutes ago, james rector said:

A month or so ago, the problem was resolved. Then it is back to night.  Tonight when I try to reg it keeps saying it is not connect to the net. Yet, here I am, logged into Bandlab.  

I have never had any issues with Cakewalk's connection to the internet.

There has to be something on your PC causing this. Third party firewall?  Going through a VPN?

I am assuming you are going through Cakewalk's help menu and only through Cakewalk's help menu....