Can't activate Cakewalk BandLab through assistant?

[Gary Edelman]

I haven't used my CW BandLab program for a few months & it switched to Demo version but I can't find a way to activate it.

It used to be if i just logged in to the assistant that would take care of it but it doesn't happen now. 

If I click on the Bandlab assistant, it shows my name & email so it looks like I'm already logged in but i can't get out of demo mode.

One of the reasons I have not used the program much through the years is for fear of this very problem. 

I also tried rebooting but that didn't help.

Any ideas? 

[OutrageProductions]

With CbB open go to <Help> <Log into Bandlab>.

The "assistant" was deprecated about a year ago. 

Edited November 3 by OutrageProductions

[Gary Edelman]

Maybe my version 2018.09 (Build 29, 64bit) of CW BandLab is outdated because there is no option under HELP  to log into Bandlab. 

All I get is a pop up that tells me to activate via BandLab Assistant. 

Also if I go to https://www.bandlab.com it will show my name so I think I am already logged in.

Is there a way to update CW BandLab without deleting anything?  

[user 905133]

37 minutes ago, Gary Edelman said:

Maybe my version 2018.09 (Build 29, 64bit) of CW BandLab is outdated because there is no option under HELP  to log into Bandlab. 

All I get is a pop up that tells me to activate via BandLab Assistant. 

Also if I go to https://www.bandlab.com it will show my name so I think I am already logged in.

Is there a way to update CW BandLab without deleting anything?  

You might want to try updating to the current version.  A lot has changed since 2018.09. I am on 2024.07 build 108.*** 

Sec.  I will try to get a link to the post with the latest version of CbB.**

BTW, I just logged out of CbB and logged back in as per @OutrageProductions advice and I successfully logged back in via the built-in "Sign in to Bandlab" link under Help.

**UPDATE:  Not sure if you have the Cakewalk Product Center. If so, that might be the best way to try updating. 

***CLARIFICATION:  The Cakewalk Product Center verifies that I am "Up-to-date" with the latest version 2024.09 build 108. Not sure why mine says 2024.07. I will sort that out for my own PC.  Regardless, build 108 looks like the latest version of CbB available to us. 

Edited November 3 by user 905133
(2) added a clarification re: CbB build 108; (1) added an update with a link to the Cakewalk Product Center

[Gary Edelman]

18 minutes ago, user 905133 said:

You might want to try updating to the current version.  A lot has changed since 2018.09. I am on 2024.07 build 108. 

Sec.  I will try to get a link to the post with the latest version of CbB.**

BTW, I just logged out of CbB and logged back in as per @OutrageProductions advice and I successfully logged back in via the built-in "Sign in to Bandlab" link under Help.

**UPDATE:  Not sure if you have the Cakewalk Product Center. If so, that might be the best way to try updating. 

Thanks,

I'll try a little later today  & let you know how it turns out. 

I've been using Cakewalk since it came on a 5 1/4" floppy disk & recording audio on a computer was just considered a dream. 

It has too good many  memories to lose.

[Gary Edelman]

Well I tried the link you posted to the Cakewalk Product Center & that did the trick as far as letting me out of Demo mode so i can save my work. 

It  let me  install the newer version & ended up with version 2024.07 build 108. 

I'm having some problem with audio drop outs now that I didn't have before but I'll deal with that later.

I'm wondering if I shouldn't just install everything in the CW Prodcut Center & see if that makes the system any more stable.

Thanks again for the help.  

[Nigel Mackay]

No, it won't.