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Lynn Wilson

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When I open Next it tells me that I can't save a project until I acquire an active membership.  I do have an annual membership in Next and Sonar, and when I go the the Bandlab site, it confirms that I'm good to go.  Yet, although Next is up-to-date, I'm not able to save a new project nor use the stem separation process.  Screenshots provided.  What to do?

 

Next screenshot 1.png

Bandlab Screenshot 1.png

Edited by Lynn Wilson
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4 hours ago, bad gateway said:

nice one, how did you solve it, for the benefit of other users that might have the same issue?

I discovered that I had two BL accounts and was logging into the wrong one.  I must have created the 2nd account by accident when I tried to change my email.  Now I have to figure out how to delete the wrong account without deleting both.

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