josecneto Posted October 29, 2019 Share Posted October 29, 2019 Hi, I use a Korg NanoKontrol2 with Sonar X2 for a long time with no issues. Recently I disconnected the gadget to try some Ipad tweaking, and when I connected back to my pc I discovered that the faders will not be recognized anymore by Sonar. I reset the device, connect as Mackie control surface as before and noticed in Console View that all pan pots, transport, mute/solo buttons are working fine but the faders not. I checked the Kontrol with MIDI-OX and the faders are sending messages. I also tried to reset the device to factory settings and re-install Korg drivers and software but I´m getting the same issue. Has anyone experienced this weird thing? Thanks Link to comment Share on other sites More sharing options...
Robert Bone Posted October 29, 2019 Share Posted October 29, 2019 Don't know if this would help: And this is from Sweetwater: https://www.sweetwater.com/sweetcare/articles/nanokontrol2-setup-in-sonar/ And from the user manual for the NanoKontrol 2: Does anything from the above help? Bob Bone 1 Link to comment Share on other sites More sharing options...
Jack Stoner Posted October 30, 2019 Share Posted October 30, 2019 Thanks, but I got mine working back in April. Link to comment Share on other sites More sharing options...
josecneto Posted October 31, 2019 Author Share Posted October 31, 2019 Yesterday I finally got my nanoKontrol2 fully working again. I simply did the same steps I tried several times before and don't know exactly why but it's now working fine. Here's what I did for future reference in case someone needs it: 1- Open Sonar and remove nanokontrol2 input/output ports and delete surface control reference 2- Clean uninstall Korg NanKontrol2 driver and device 3- Uninstall Korg Kontrol Software 4- Install driver and software (in this order), shutdown windows 5- Connect and power on all my USB devices (keyboards, modules, interfaces etc) and start windows 6- Connect nanoKontrol2 pressing SET and RECORD buttons (as user manual) 7- Open Sonar and select nanoKontrol2 input and output MIDI ports 8- Start a new Sonar project and record a midi track with nanokontrol as input; move every fader/pot/button to verify some midi data is being recorded by each one 9- Close Sonar and re-open it 10- Create a new control surface using 'Mackie' to nankontrol2 11- Open a project and verified that everything is working fine. Thanks for all your help. 1 Link to comment Share on other sites More sharing options...
JAMERSON JOSÉ RODRIGUES Posted February 19, 2021 Share Posted February 19, 2021 On 29/10/2019 at 20:18, Robert Bone said: Não sei se isso ajudaria: E isso é de Sweetwater: https://www.sweetwater.com/sweetcare/articles/nanokontrol2-setup-in-sonar/ E a partir do manual do usuário para o NanoKontrol 2: Alguma coisa do que precede ajuda? Bob Bone Hello !! I have a similar problem. I did all these steps mentioned here and even then it doesn't answer either faders or knobs ... Anything else I can do to make it work? Link to comment Share on other sites More sharing options...
Robert Bone Posted February 19, 2021 Share Posted February 19, 2021 Sorry - I do not know - I have no familiarity with the nanoKontrol2, and all I did for my earlier post, was to pull up the blurb I posted - from the manual. Did you read the earlier post(s) with steps to follow? The only other thing I can think of is for you to contact Native-Instruments support. In the past, I had called them on 2-3 occasions, and they helped me right out. I called the main tech support in Germany, but there was one time where I called Native-Instruments in the states - might have been California, but the info for contacting them is on their web site - or at least it used to be. Bob Bone Link to comment Share on other sites More sharing options...
msmcleod Posted February 20, 2021 Share Posted February 20, 2021 19 hours ago, Robert Bone said: Sorry - I do not know - I have no familiarity with the nanoKontrol2, and all I did for my earlier post, was to pull up the blurb I posted - from the manual. Did you read the earlier post(s) with steps to follow? The only other thing I can think of is for you to contact Native-Instruments support. In the past, I had called them on 2-3 occasions, and they helped me right out. I called the main tech support in Germany, but there was one time where I called Native-Instruments in the states - might have been California, but the info for contacting them is on their web site - or at least it used to be. Bob Bone I doubt if Native Instruments support would help... the nanoKontrol 2 is a KORG product, not a Native Instruments product On 2/19/2021 at 11:15 AM, JAMERSON JOSÉ RODRIGUES said: Hello !! I have a similar problem. I did all these steps mentioned here and even then it doesn't answer either faders or knobs ... Anything else I can do to make it work? Can you post a screen shot of your Control Surfaces page in preferences ( use ALT + PrtSc with the dialog up) ? e.g.: Link to comment Share on other sites More sharing options...
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