Record Latency Adjustment device

[mikec137]

Hi all, I recently replaced my 10-year-old Sweetwater Creation Station with a new one. I'm having serious latency issues and clicks and pops even at high buffer settings. (1024)

I noticed that in preferences>sync and caching>record latency device is set to ASIO 4all even though I'm using my Apollo Quad firewire as my interface. When I use the drop down to select the Apollo, it defaults back to the ASIO 4all. I tried uninstalling ASIO 4all and it then defaulted to the Realtek driver. I'm not sure if this is my problem, but it seems like I should be using the Apollo for latency adjustment.

FYI... I tried the PreSonus studio one DAW that was included with the new PC and there doesn't seem to be any latency issue

 

[David Baay]

Remove ASIO4ALL key from this registry path if still present:

HKEY_LOCAL_MACHINE\SOFTWARE\ASIO

Then click reset Config to Defaults under Preferences > Audio > Config File, reset the driver mode to ASIO and reselect the Apollo driver.

 

[mikec137]

24 minutes ago, David Baay said:

Remove ASIO4ALL key from this registry path if still present:

HKEY_LOCAL_MACHINE\SOFTWARE\ASIO

Then click reset Config to Defaults under Preferences > Audio > Config File, reset the driver mode to ASIO and reselect the Apollo driver.

 

Thanks David. ASIO 4all is gone but now it defaults to Realtek ASIO

[Xoo]

Remove that one too!

[Glenn Stanton]

so the answer was: remove the realtek ASIO and keep the ASIO4ALL. if you're not using it, the ASIO4ALL doesn't cause any harm. the RealTek software on the other hand, i simply remove the registry settings and disable all the realtek stuff in my device manager. if you uninstall the devices it will simply come back...

oh, and use the WASAPI...

Edited June 24 by Glenn Stanton

[mikec137]

25 minutes ago, Glenn Stanton said:

so the answer was: remove the realtek ASIO and keep the ASIO4ALL. if you're not using it, the ASIO4ALL doesn't cause any harm. the RealTek software on the other hand, i simply remove the registry settings and disable all the realtek stuff in my device manager. if you uninstall the devices it will simply come back...

oh, and use the WASAPI...

Thanks Glenn, the Record Latency Adjustment device is now my Apollo, but I still have pops and clicks. My old machine ran at 128 buffers without a hiccup. I'm at 1024 and it's almost unusable. I think it may be an issue with the newer motherboards not handling firewire well

[Glenn Stanton]

ah, so maybe the IO needs updated or the latest drivers as the support site indicates: the firewire interface needs to be a specific type (presumably you have that one from your previous system), and you'll need the Apollo ASIO drivers or using windows WDM. https://help.uaudio.com/hc/en-us/articles/205927069-Apollo-FireWire-Windows-Compatibility

also this: https://help.uaudio.com/hc/en-us/articles/115001288543-Apollo-FireWire-Installation-Registration-Authorization

 

[OutrageProductions]

Since Win Vista, all FW interfaces have required a TI (Texas Instruments) chipset. Others won't work.

[Wojtek Stecyszyn]

Hi 

I have same problem.

In Record Latency Adjustment it goes back and stays on Realtek ASIO

I could remove it from registry BUT I have one concern:

Often I am on the road and use my laptop without interface (film watching, YT etc) and then I don't use my interface drivers but default Windows 11 driver and this is I guess Realtek ASIO. So by removing it I wont be able to hear any sound from my laptop when interface is unplugged, right?

[Glenn Stanton]

win-X -> Device Manager -> one each of the realtek items - right-click -> disable.

DO NOT DELETE. this way they'll still be available to you on the road AND they won't reinstall when you don't want them active (which deleting them will do...). 

simply enable or disable the NON-ASIO realtek as needed. disable and do not enable realtek ASIO - ever.

Edited September 4 by Glenn Stanton

[Wojtek Stecyszyn]

7 minutes ago, Glenn Stanton said:

win-X -> Device Manager -> one each of the realtek items - right-click -> disable.

DO NOT DELETE. this way they'll still be available to you on the road AND they won't reinstall when you don't want them active (which deleting them will do...). 

simply enable or disable the NON-ASIO realtek as needed. disable and do not enable realtek ASIO - ever.

Thanks Glenn, I've tried it just now and unfortunately  it didn't work for me. When I disable Realtek  driver (either from Windows Sound Settings or Device manager Realtek Audio Prosperities) and disconnect my interface - Windows is unable to play sound. "No output device found" It doesn't seem to find any other drivers to use. 

So in my case, when I need sometimes to use my laptop without audio interface am I condemned to the Realtek driver, or is there other solution for me?

EDIT: I see that you also caught me on the other topic, so maybe lets keep it there and not double the action  see you there: 

 

Edited September 4 by Wojtek Stecyszyn

[Glenn Stanton]

if you only have the realtek, then that is what you have. disable the ASIO version and/or remove it from the list of ASIO options in the registry - never use the realtek ASIO. ever. 

then use WASAPI for the realtek. i use it on my laptop when i'm traveling without issues.