Piotr Posted October 9, 2019 Posted October 9, 2019 3 hours ago, Royal Yaksman said: a guy on there was saying the grace period is 2 months. damn! I should wait a little bit longer before I buy anything, special at manufactures often releasing payed updates
Fwrend Posted October 9, 2019 Posted October 9, 2019 Yep, I waited to purchase until I heard back from iZotope support. I purchased the MPS 2.1 upgrade Aug 5. Heard back yesterday and was told I was just outside the grace period but because I was a loyal customer they would go ahead and extend the free upgrade with all of the extras!! Email included all of the relevant codes/SNs and placed the iZ products in my account already. Very impressed and grateful - top notch company! 5
Piotr Posted October 9, 2019 Posted October 9, 2019 1 hour ago, Fwrend said: Yep, I waited to purchase until I heard back from iZotope support. I purchased the MPS 2.1 upgrade Aug 5. Heard back yesterday and was told I was just outside the grace period but because I was a loyal customer they would go ahead and extend the free upgrade with all of the extras!! Email included all of the relevant codes/SNs and placed the iZ products in my account already. Very impressed and grateful - top notch company! Lucky you ! I bought on 1 August so it means much far away threshold But congrats for your win Anyway they are doing great job! 3
paulo Posted October 9, 2019 Posted October 9, 2019 5 hours ago, TheSteven said: Thanks for info. I did launch a support request last night about the grace period update. Waiting to see how they respond. I just asked too. Bought 30/8.
mcmd Posted October 9, 2019 Posted October 9, 2019 I got MPS2.1 on 8/25. I requested the free upgrade to MPS3 and just got the SN's. FYI: I also got in the recordingsoftware deal, so I think I can sell/transfer that license. If anyone is interested PM.
TheSteven Posted October 9, 2019 Posted October 9, 2019 32 minutes ago, mcmd said: I got MPS2.1 on 8/25. I requested the free upgrade to MPS3 and just got the SN's. FYI: I also got in the recordingsoftware deal, so I think I can sell/transfer that license. If anyone is interested PM. As long as they gave you serial #'s you should be able to...
Leizer Posted October 9, 2019 Posted October 9, 2019 I send a question about it as well. Bought MPS2.1 Aug 07, so just outside the grace period.
Grem Posted October 9, 2019 Posted October 9, 2019 Well, I have been debating if I should contact Izotope about my recent purchase of MPS 2.1. Since I already bought the upgrade from 2.1 to 3 from a third party (JRR), I was wondering what would happen, how would they handle this situation, IF I was in the grace period. Well all the worrying was for nothing! Thanks to the good folks here I am now aware of the grace period time, and how far they will extend it. And I don't make it!! I missed it by two months! I didn't think it was that long ago. But apparently so. 2 June 2019 was my purchase date. It's also really great to hear that Izotope is allowing this grace period at all. Fantastic service. Customer first type of business. I like that. So I really don't feel bad that I didn't fall into the grace period. 1
Piotr Posted October 9, 2019 Posted October 9, 2019 18 minutes ago, Grem said: , I was wondering what would happen, how would they handle this situation, IF I was in the grace period. You should try definitely to contact them. Probably refund will not be possible as done by dealer but I believe they could grant you kind of 'fat' bonus for future buy... 1
jimbo21 Posted October 9, 2019 Posted October 9, 2019 I'm so glad that I've been following this thread. I bought/upgraded to MPS 2.1 Aug. 11th. I've sent them a support request, so I hope they respond soon. Thanks to all you guys who help me save a buck or two here and there. I love this place!
Piotr Posted October 10, 2019 Posted October 10, 2019 41 minutes ago, jimbo21 said: I'm so glad that I've been following this thread. I bought/upgraded to MPS 2.1 Aug. 11th. I've sent them a support request, so I hope they respond soon. Thanks to all you guys who help me save a buck or two here and there. I love this place! The final result beeing here will be similar. You will spend all your money. Just you will have some more plugins 3
LAGinz Posted October 10, 2019 Posted October 10, 2019 On 10/8/2019 at 11:11 AM, LAGinz said: Still haven’t gotten my Groove 3 activation code yet for MPS 3, despite having e-mailed Support. Grrr.... Got it:) 1
Royal Yaksman Posted October 10, 2019 Posted October 10, 2019 7 hours ago, Leizer said: I send a question about it as well. Bought MPS2.1 Aug 07, so just outside the grace period. MPS 3 was released on the 3rd of October, so the 7th of August should be within the 2 months grace period. 3
Grem Posted October 10, 2019 Posted October 10, 2019 Just now, Royal Yaksman said: MPS 3 was released on the 3rd of October, so the 7th of August should be within the 2 months grace period. Yes it should. Can't hurt to ask.
Marc Cormier Posted October 10, 2019 Posted October 10, 2019 I think a lot of us are asking - haven't heard back in a couple of days and the banner on the Izotope support page warns of high volume of traffic.
Fwrend Posted October 10, 2019 Posted October 10, 2019 (edited) 22 minutes ago, Marc Cormier said: - haven't heard back in a couple of days and the banner on the Izotope support page warns of high volume of traffic. It took a couple of days for them to respond to my email too. I was ready to pull the trigger but obviously glad I waited . For what one gets though, I think at $168 for the upgrade (MPS2.1->3), is a definite bargain considering the add-ons! I've been waiting for an offer from Groove 3 for a renewal at $79 which they have done a couple of times in the past to keep me subscribed but nothing this year. That and the addition of R4 & Nimbus is a very reasonable value IMHO. But their (iZotope) willingness to have a grace period much less extending it a bit for long-time customers speaks volumes! ? Edited October 10, 2019 by Fwrend 2
Yan Filiatrault Posted October 10, 2019 Posted October 10, 2019 It's been a long time that the Groove3 annual subscription price is 99$ when on sale. Must be years since 79$. 1
Royal Yaksman Posted October 10, 2019 Posted October 10, 2019 57 minutes ago, Fwrend said: It took a couple of days for them to respond to my email too. I was ready to pull the trigger but obviously glad I waited . For what one gets though, I think at $168 for the upgrade (MPS2.1->3), is a definite bargain considering the add-ons! I've been waiting for an offer from Groove 3 for a renewal at $79 which they have done a couple of times in the past to keep me subscribed but nothing this year. That and the addition of R4 & Nimbus is a very reasonable value IMHO. But their (iZotope) willingness to have a grace period much less extending it a bit for long-time customers speaks volumes! ? Same here. It took about three days for Izotope to respond. And as for Groove 3, I too waited for that $79 renewal offer and it never came. All they offered was the standard sale pricing of $99. 1
mcmd Posted October 10, 2019 Posted October 10, 2019 (edited) 10 hours ago, Royal Yaksman said: Same here. It took about three days for Izotope to respond. I've had daily correspondences all week with iZotope - very responsive, as i have an MPS 3 upgrade license to sell. They're great and will even transfer the iLok verbs for free! pm if interested.. Sold! Edited October 11, 2019 by mcmd add info
paulo Posted October 10, 2019 Posted October 10, 2019 I'm in...... got the MPS and Verbs serials, but the installer d/l is really slow atm so I gave up on that for now. No mention of the Groove 3 thing so far, so I've asked the question. FWIW they told me that the grace period is 30 days so having bought 30th Aug I was slightly over, but that they would honour it anyway. Thanks again to Royal Yaksman for bringing this to light. Honourable mention to Larry for talking me into buying MPS2.1 - what a result that turned out to be!! Izotope showing their class once again. 2 1
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now